Original Publication Date: 08/30/2013
Note: This documentation was adapted from the F5 Managment Pack Wiki hosted on DevCentral (http://devcentral.f5.com/wiki/MgmtPack.HomePage.ashx). Certain links or context described in this document may refer to content originally created on the Wiki.
This procedures documents the process of obtaining registration keys and licensing your copy of the F5 Networks Monitoring Pack.
Request the registration key from your support representative.
You will need to start up the "Update License Wizard". The easiest way to launch the wizard is to open a command prompt and type the following:
NOTE: The quotation marks are mandatory, as your installation path may contain spaces
This will launch the wizard so you can begin the rest of the registration process. Once the wizard is open, you will want to enter the registration key you received inside the email response from above. If you have any Add-On keys, you can enter those one at a time as well. The following section describes the options available in the registration process.
You will want to choose this option if your management servers have an active internet connection and are not blocked by any firewalls. Just select Next and the licensing process will happen in the background. You may reach the EULA page, where you will want to read the EULA and accept it. Once you have done this, you will see your license on the next page and your registration will be complete.
You will want to choose this option if your management servers have an active internet connection, but may have the licensing port blocked by a firewall. In the next page of this option, you will see a box at the top filled with an encrypted dossier string. Click the Copy to Clipboard button and then click on the link to the left to pull up the F5 Licensing website. Follow the instructions given on that page, which is typically just pasting the dossier string into the empty box and clicking Next. On the next page, you will want to read and accept the EULA. Your license should then be generated by the server and displayed on the final page. Copy and paste the license information back into the Update License Wizard. Click Next and your license will be validated and your registration complete.
You will want to choose this option if you have your management servers on a private network that has no access to the internet. On the first page of this option, you will want to click the Download Dossier File button and choose a location to download the dossier string into a file. It's recommended you store this file on a portable media device, such as a thumb drive or even one of those ancient floppy disks. You will then need to go to any computer that has internet access, connect your media device, and then visit the F5 Licensing website: "https://activate.f5.com/license". Near the bottom of the page is a Browse... button which will allow you to locate the dossier file you just saved. Once you have located it, click Next and then read and accept the EULA. On the last page you will want to download the license file back to the same portable media device and return to the management server you are trying to license. Back inside the Licensing Wizard, you will want to Browse... for the license file you just downloaded and then click Next. Your license should then be validated and your registration complete.
Note: If you previously installed the product and canceled during the licensing section, you may have to go manually start the F5 Monitoring Service before you can actively discover devices or use any features of the product.
One of the problems that may occur during the license registration process is related to the way the cryptographic services are configured on the management server(s) where the F5 Monitoring Pack is being activated. The error would basically point to the encryption algorithm (used by the licensing wizard) not being FIPS (Federal Information Processing Standards) compliant: "This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms".
The F5 Monitoring Pack Licensing Wizard attempts to create an MD5 hash of a local dossier file, created during the licensing/setup process, which is sent out to the F5 Licensing Server for storing it with the license key. When the MD5 hash is being attempted by the Licensing Wizard, the call into the underlying cryptographic service provider (MD5CryptoServiceProvider) handled through the .NET base class libraries would fail. In most cases this problem is caused by a local security policy on the management server, enforcing FIPS compliance for encryption algorithms. This could be verified either by:
Because local security policy restrictions prevent you from disabling FIPS, the workaround for the error in this case:
You can install the F5 Monitoring Pack in one of two ways: from the command prompt, or through the Windows Server graphical interface.
Note: In order to deploy the software across multiple management servers, you must first install the F5 Networks Monitoring Pack onto the Root Management Server. From that point, you can install the suite in any order onto any or all of the existing management servers.
Note: The following instructions describe how to install a version 3.x.x release of the F5 Monitoring Pack onto existing systems running Microsoft System Center Operations Manager. The software for F5 Monitoring Pack is available on http://downloads.f5.com.
This procedure describes how to install the F5 Monitoring Pack through the Windows Server 2003 graphical interface.
When deploying in a clustered RMS environment, the F5 Monitoring Pack should be installed on each RMS cluster node. The RMS cluster node should be active, when installing the F5 Monitoring Pack. By default the F5 Monitoring Service is stopped on the RMS cluster node. If management servers are present, always install the F5 Monitoring Pack on the RMS cluster nodes first.
For additional information, please visit http://www.f5.com.