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Release Note: Windows Hosted Installation: Upgrading from BIG-IP software versions 9.2.x to BIG-IP software version 9.4
Release Note

Updated Date: 09/21/2010


This technical note documents upgrading to BIG-IP software version 9.4 from BIG-IP software versions 9.2.x, using the Windows host installation procedure. For information about installing the software, please refer to the instructions below.


- Minimum system requirements and supported browsers for running the BIG-IP Configuration utility
- Supported platforms
- About the BIG-IP version 9.4 Windows host installation
- Minimum system requirements for the Windows host
- Installing the upgrade

Minimum system requirements and supported browsers for running the BIG-IP Configuration utility

The minimum system requirements for running the BIG-IP Configuration utility (GUI) this release are:

  • Intel® Pentium® III 933Mhz processor
  • 512 MB disk drive or CompactFlash® card
  • 768 MB RAM

The supported browsers for the Configuration utility are:

  • Microsoft® Internet Explorer TM, version 6.x and later
  • Netscape® Navigator TM, version 7.1, and other browsers built on the same engine, such as Mozilla TM, Firefox TM, and Camino TM.
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Supported platforms

This installation method is supported only on the following platforms:

  • BIG-IP 1000 (D39)
  • BIG-IP 2400 (D44)
  • BIG-IP 5100 and 5110 (D51)
  • BIG-IP 1500 (C36)
  • BIG-IP 3400 (C62)
  • BIG-IP 6400 (D63)
  • BIG-IP 6800 (D68)
  • BIG-IP 8400 (D84)
  • BIG-IP 8800 (D88)

If you are unsure which platform you have, look at the sticker on the back of the chassis to find the platform number.

Warning:  If you plan to upgrade a system licensed for Link Controller (LC), Global Traffic Manager (GTM), or a combination Local Traffic Manager and Global Traffic Manager system, the BIG-IP unit you intend to upgrade must have a minimum of 768 MB of RAM. Originally, the BIG-IP 1000 (D39) and BIG-IP 2400 (D44) platforms were shipped with 512 MB of memory only.

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About the BIG-IP version 9.4 Windows host installation

This technical note describes how to use a Microsoft® Windows® host to install the BIG-IP software on the unit you want to upgrade to version 9.4. You can perform a Windows hosted installation if you have direct access from the Windows host to the management interface on the BIG-IP system. If there is a firewall running on the windows server (or between the windows server and the BIG-IP system), the firewall must allow the ports required by the installer and ICMP requests. It should also be noted that the BIG-IP system must be able to communicate back to the windows machine. Two-way network connectivity is required.

Warning:  You can only apply this upgrade to BIG-IP version 9.2.x systems.

Warning: Version 4.5.x or 4.6.x installation. You cannot upgrade directly from BIG-IP version 4.x to 9.4. You must first upgrade to a 9.2.x version. For details about this installation method, refer to the release notes for one of the 9.2.x releases.

Warning:  A valid service contract is required to complete this upgrade.

Warning:  You must reactivate the license on the BIG-IP system you intend to upgrade before you begin the upgrade.

Important: You should perform the installation on the standby system in a redundant system. If you are satisfied with the results, initiate failover and apply the upgrade to the other unit in the redundant system.

Important: Each unit in a redundant system must be running the same version of the software.

Important: If you are upgrading from 9.2.x, and you have a Global Traffic Manager unit that belongs to a sync group, you must remove the unit from the sync group before you install the software or apply the upgrade. Failure to do so may cause irrevocable damage to the units in the sync group that are running older versions of the software. Once you have upgraded all units to the same version, you can then re-create the sync group. For details on removing a unit from a sync group, see the product documentation. Once you have removed the unit from the sync group, you can proceed with the installation or upgrade. Note that this is for upgrades from 9.2.x only.

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Minimum system requirements for the Windows host

The Windows host you intend to use to perform the Windows hosted installation procedure must meet certain requirements. The requirements for the Windows host are:

  • Windows® XP software.
  • CD-ROM drive
  • One interface enabled for communicating with the BIG-IP system upon which you intend to install the software. Any additional interfaces must be disabled.
  • On the Windows Firewall, you must create exceptions for TCP port 8010, TCP port 50007, TCP port 8080, TCP port 22, and ICMP traffic. You must also create an exception for UDP port 514. For information about allowing these ports on the firewall, please refer to the documentation provided by the firewall vendor.

Warning:  The Windows host cannot be running any version of Windows® Server.

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Installing the upgrade

If the BIG-IP system is currently running version 9.2.x, you can upgrade directly to version 9.4, using the following procedure.

The process of upgrading to BIG-IP version 9.4 requires:

The following sections describe how to perform these tasks.

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Saving and backing up existing 9.2.x BIG-IP configuration data

Before you upgrade to BIG-IP version 9.4, you need to save your version 9.2.x configuration data. In addition, this prevents loss of data if, for any reason, the version 9.4 upgrade is not successful.

Collect and archive the version 9.2.x configuration files, by typing the following command. Note that config.ucs is the name you must use for the UCS file, and the file must be saved in the / partition.
bigpipe config save /config.ucs

Note: If you are upgrading a system that is using zone files with named, you must manually back up all necessary zone files and save them to a remote location. After the upgrade is complete, you can place them on 9.4 system. There is a new location on the 9.0 system for these files: /var/named/config/namedb.

Important:  It is critical that you back up the archived configuration files to a remote location. In the event this process fails, you may need to use the remotely-stored file in order to restore your 9.2.x configuration data.

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Downloading the installation CD-ROM ISO image from F5 Networks

Before you begin the installation process, you may need to download the installation CD-ROM ISO image from For details about downloading the installation software, see SOL167: Downloading software from F5 Networks.

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Creating a CD of the installation CD-ROM ISO image

After you save the existing 9.2.x configuration and download the local install package, you need to create a CD of the installation CD-ROM ISO image. After you create the CD, you can put it in the CD drive of the Windows host you intend to use for the installation.

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Placing the CD in the Windows host and starting the installation

Now that you have created a CD of the installation software, you are ready to install the 9.4 software. Use the following procedure.

  1. Place the CD in the drive of the Windows host.

  2. Click Start to open the Start menu.

  3. Click Run and then click the Browse button.
    Navigate to the BIGIP940 CD mounted in the CD drive.

  4. In the root of the CD, double-click big-ip_setup.exe to select the installation script.

  5. Click Ok to start the installation script.

  6. The installer prompts you for the following information:
    • IP address of the BIG-IP system on which you want to install the software. The IP address you type should be the IP address configured for the management interface.
    • The SSH root password for the system. This is the password you configured for the root account.

  7. Once the installation starts, you can use the arrow and Tab keys to navigate the options. You can use the Enter key or highlighted letter key to select an option from a menu, or the Spacebar to toggle select boxes on or off.

  8. The installer prompts you for the following information.

    • You are prompted to choose an installation image. Select the version 9.4 installation image.

    • After you choose the installation image, you are then prompted for the installation location on which you want to install the software. An installation location is a portion of a drive with adequate space required for an installation. If the hardware supports multiple installation locations, you can create more than one installation by installing the software on each location. At boot time, you can select the installation that you want to boot. To install on multiple slots, follow the on-screen instructions.

    • After you have completed the prompts for the installer, review the install options you have selected. Select Yes on the final BIG-IP installation screen to begin the installation. After the installation is complete, the BIG-IP system reboots.
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