Applies To:

Show Versions Show Versions

Manual: BIG-IP APM Client Compatibility Matrix

Original Publication Date: 12/17/2012
Updated Date: 03/02/2017

Notice regarding F5 End of Technical Support

IMPORTANT:This version of BIG-IP software has reached the End of Technical Support milestone. This content is no longer supported or maintained. For information about the BIG-IP software lifecycle policy, see article K5903 in the AskF5 knowledge base. You can find compatibility matrices for supported versions in the BIG-IP APM Knowledge Center in AskF5.

Testing Model

F5 Networks supports the functionality of BIG-IP Access Policy Manager on the most-used platforms, and ensures compatibility with the commonly used operating systems (OS) and browsers. Both IPv4 and IPv4+IPv6 deployments are supported, except as noted below.

Supported Access and Endpoint Security Features


Feature Windows Linux Mac
ActiveSync and Outlook Anywhere + n/a +
Virtual Keyboard + + +
Cache and Session Control +1 n/a n/a
AV and FW Check2 + + +
File Check + + +
OS Check + + +
Process Check + + +
Machine Certificate Check + n/a n/a
Registry Check + n/a n/a
Windows Group Policy + n/a n/a
Protected Workspace + n/a n/a
Windows Info Check + n/a n/a
Machine Info Inspector + n/a n/a
DNS Relay Proxy Service + n/a n/a
Traffic Control Service + n/a n/a
BIG-IP® Edge Client + + +
Network Access + +3 +
Custom Dialer +4 n/a n/a
Reconnect to Domain + n/a n/a
Portal Access + + +
Optimized Applications + n/a n/a
Static AppTunnels + n/a n/a
Java AppTunnels + +5 +5,6
Citrix Terminal Services + + +
Microsoft RDP Terminal Services + n/a n/a
Microsoft RDP Terminal Services (Java) + +5 +5

1Cache and Session Control does not remove forms data, passwords and cookies under Firefox
2Visit for a list of supported antivirus and firewall vendors
3For Linux, the Network Access feature does not work with a proxy server
4IPv6 not supported
5Java RDP and Java AppTunnels are not supported on Google Chrome
6Automatic application launch for Java AppTunnels is not supported on Mac with Safari 7.x browser

OS / Browser and Browser Compatibility (Full Desktop Access)

F5 Networks® supports the listed operating systems and browser releases, with the latest service pack or service pack equivalent for up to 3 years from time of initial release, as long as the listed operating systems and browsers are still supported by the vendor. If an operating system or browser vendor ends mainstream support before the end of that 3 year period for a release or service pack, F5 Networks® will also end support at the same time. Once an operating system or browser has surpassed the 3 year date from release, F5 Networks® will continually monitor the user base of this operating systems or browser release. When a release reaches a usage level that cannot justify development, test, and support resources, we will issue an EoL (End of Life) Solution announcing EoL plans at least three months prior to the planned EoDS (End of Development Support).

Important: This policy only applies to the BIG-IP end-user interfaces, and not the administrative web console for BIG-IP, or any other F5 product.

Both IPv4 and IPv4+IPv6 deployments are supported on Microsoft® Windows 7, 8, and 8.1, Apple® OS® X 10.7, 10.8, 10.9, 10.10, and Linux.

Microsoft® Windows OS

F5 Networks supports 32-bit and 64-bit versions Windows® Vista SP2, Windows® 7 SP1 and Windows 8 and 8.1 Update running IE7, IE8, IE9, IE10, IE11, Firefox 34, or Chrome 39*.

  • Only 32-bit browsers are supported.
  • Hotfix-BIG-IP-11.3.0-3144.0-HF8 is required for Windows 8.1 support.
  • IE11 is currently supported on Windows 8.1 only.

Linux Operating Systems

F5 Networks supports all 32-bit x86 and 64-bit x86_64 Linux operating systems (OS) with enabled Kernel support for PPP interfaces and libc version 2 or later, running Firefox 34, or Chrome 39*.


F5 Networks supports Apple® OS X® 10.10, Apple® OS X® 10.9.x, Apple® OS X® 10.8.x, and Apple® OS X® 10.7.x devices running Firefox 34, Safari 6.x, Safari 7.x, or Chrome 39*.

Only manual plugins installation is supported for Safari 7.x and Safari 6.x.

*On Chrome versions 34 and above there is limited feature support due to browser restrictions as mentioned in SOL15326. Only the following clientless features are supported: Portal Access, Citrix and VMware Webtop based launch support. The following clientless features are not supported: End Point Security checks, Protected Workspace, Network Access, MS RDP, Static AppTunnels, Dynamic Optimized AppTunnels, Java RDP, and Java AppTunnels.


F5 Networks supports Android™ versions 4.0 to 4.4.

For Network Access functionality please install F5 BIG-IP Edge Client from Google Play. Also, for secure mobile access to enterprise web applications F5 provides BIG-IP Edge Portal, which can also be downloaded from Google Play.


F5 Networks supports Apple® iOS® versions 6, 7, 8, and 9. For Network Access functionality please install F5 BIG-IP Edge Client from iTunes. Also, for secure mobile access to enterprise web applications F5 provides BIG-IP Edge Portal, which can also be downloaded from iTunes or Google Play.

Windows RT and Phone

Windows RT, Windows Phone 8 are supported with clientless features. Please note the following exceptions:

  • Network Access, Applications tunnels, Citrix and MSRDP are not supported
  • For ActiveSync support, please install Hotfix-BIGIP-11.3.0-2968.0-HF1.
  • For Windows Phone 8, please install Hotfix-BIGIP-11.3.0-3017.0-HF2.

Java Compatibility Matrix

F5 Networks supports Java SE 6 and Java SE 7. Java related features can not be utilized using Google Chrome on OS X and Linux because Google Chrome does not support Java plugin on OS X and Linux.

Portal Access Compatibility

The Portal Access feature supports the following applications:

  • Microsoft® Outlook® Web Access (OWA) 2007, 2010 with Microsoft® Lync Server 2010 Integration
  • Microsoft® SharePoint® 2003, 2007, 2010, and Services 3.0
    • SharePoint has been tested for compatibility with MS Office 2007 for Windows and MS Office 2010 for Windows on all supported combinations of Windows except Windows 8.
    • SharePoint is currently not supported on Windows 8 with Internet Explorer 10 and Windows 7 with Internet Explorer 10. Please refer to Microsoft SR:112090575901186.
  • Microsoft® Communicator® 2007 R2
  • IBM Lotus® Domino® Web Access 8.0 and iNotes®8.5 with Sametime®
  • Oracle® Portal 3.0 (10g Release 2, Version 10.1.2)
  • Oracle®PeopleSoft Portal Version 9
  • SAP® ERP Central Component (ECC) 2005 and SAP NetWeaver ® 7.0 (2004s) SP12

Outlook Anywhere Compatibility

Outlook Anywhere supports the following versions of client applications:

  • Microsoft® Office® 2007 for Windows®
  • Microsoft® Office® 2010 for Windows®
  • Microsoft® Office® 2011 for Mac®

Citrix Compatibility

F5 BIG-IP APM Secure Proxy supports the following server products:

  • Presentation Server 4.5
  • XenApp 5, 6 and 6.5
  • XenDesktop 4, 5.6, 7, and 7.1
  • Web Interface 4.5, 5.2 and 5.4
  • Storefront 1.2, 2.0, 2.1
  • HTML5 Receiver for Storefront 1.2*

*Please install Hotfix-BIGIP-11.3.0-3017.0-HF2

Following clients were tested:

  • Citrix Receiver for Windows 3.3
  • Citrix Receiver for Windows 3.4**
  • Citrix Receiver for Windows 4.0***
  • Citrix Receiver for Windows 4.1***
  • Citrix Receiver for Java 10, 10.1
  • Citrix Receiver for Linux 12.0, 12.1
  • Citrix Receiver for Mac 11.7, 11.8, 11.9
  • Citrix Receiver for iOS 5.8, 5.9
  • Citrix Receiver for Android 3.4, 3.5
  • Citrix Online plug-in 12.3

**Please install Hotfix-BIGIP-11.3.0-2968.0-HF1
***Please install Hotfix-BIGIP-11.3.0-3144.0-HF8

Contacting F5 Networks

Phone: (206) 272-6888
Fax: (206) 272-6802

For additional information, please visit

Additional resources

You can find additional support resources and technical documentation through a variety of sources.

F5 Networks Technical Support

Free self-service tools give you 24x7 access to a wealth of knowledge and technical support. Whether it is providing quick answers to questions, training your staff, or handling entire implementations from design to deployment, F5 services teams are ready to ensure that you get the most from your F5 technology.


AskF5 is your storehouse for thousands of solutions to help you manage your F5 products more effectively. Whether you want to search the knowledge base periodically to research a solution, or you need the most recent news about your F5 products, AskF5 is your source.

F5 DevCentral

The F5 DevCentral community helps you get more from F5 products and technologies. You can connect with user groups, learn about the latest F5 tools, and discuss F5 products and technology.

AskF5 TechNews

Weekly HTML TechNews
The weekly TechNews HTML email includes timely information about known issues, product releases, hotfix releases, updated and new solutions, and new feature notices. To subscribe, click TechNews Subscription, complete the required fields, and click the Subscribe button. You will receive a confirmation. Unsubscribe at any time by clicking the Unsubscribe link at the bottom of the TechNews email.
Periodic plain text TechNews
F5 Networks sends a timely TechNews email any time a product or hotfix is released. (This information is always included in the next weekly HTML TechNews email.) To subscribe, send a blank email to from the email address you are using to subscribe. Unsubscribe by sending a blank email to

Legal notices