Original Publication Date: 09/25/2012
Updated Date: 11/14/2018
IMPORTANT:This version of BIG-IP software for Access Policy Manager has reached the End of Technical Support milestone. This content is no longer supported or maintained. For information about the BIG-IP software lifecycle policy, see article K5903 in the AskF5 knowledge base. You can find compatibility matrices for supported versions in the BIG-IP APM Knowledge Center in AskF5.
F5 Networks supports the functionality of BIG-IP Access Policy Manager on the most-used platforms, and ensures compatibility with the commonly used operating systems (OS) and browsers. Both IPv4 and IPv4+IPv6 deployments are supported, except as noted below.
|ActiveSync and Outlook Anywhere1||+||n/a||+|
|Cache and Session Control||+2||n/a||n/a|
|AV and FW Check3||+||+||+|
|Machine Certificate Check||+||n/a||n/a|
|Windows Group Policy||+||n/a||n/a|
|Windows Info Check||+||n/a||n/a|
|Machine Info Inspector||+||n/a||n/a|
|DNS Relay Proxy Service||+||n/a||n/a|
|Traffic Control Service||+||n/a||n/a|
|BIG-IP® Edge Client™||+||n/a||+|
|Reconnect to Domain||+||n/a||n/a|
|Citrix Terminal Services||+||+||+|
|Microsoft RDP Terminal Services||+||n/a||n/a|
|Microsoft RDP Terminal Services (Java)||+||+7||+7|
1See Qualified Mobile Devices section below
2Cache and Session Control does not remove forms data, passwords and cookies under Firefox
3Visit www.askf5.com for a list of supported antivirus and firewall vendors
4Protected Workspace is supported on 64-bit versions of Windows
5For Linux and Mac OS®, the Network Access feature does not work with a proxy server
6IPv6 not supported
7Java RDP is not supported on Google Chrome
F5 Networks® supports the listed operating systems and browser releases, with the latest service pack or service pack equivalent, for up to 3 years from time of initial release, as long as the listed operating systems and browsers are still supported by the vendor.
If an operating system or browser vendor ends mainstream support before the end of that 3 year period for a release or service pack, F5 Networks® will also end support at the same time. Once an operating system or browser has surpassed the 3 year date from release, F5 Networks® will continue to monitor the user base of this operating system or browser release. When a release reaches a usage level that can no longer justify development, test, and support resources, we will issue an EoL (End of Life) Solution at least three months prior to the planned EoDS (End of Development Support).
Microsoft's introduction of Servicing Branches in Windows 10 has changed the F5 Networks® support policy for Windows 10 as follows:
F5 Networks® will support Microsoft Windows 10 Current Branch (CB) releases, Current Branch For Business (CBB) releases, and Long Term Servicing Branch (LTSB) releases, up to two years from the initial release date, as long as such a release is within the "mainstream support" period.
Once a release has passed two years from the release date, F5 Networks® will monitor the user base of this release. When a release reaches a usage level that can no longer justify development, test, and support resources, we will issue an EoL (End of Life) Solution at least three months prior to the planned EoDS (End of Development Support).
See https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet for more details. For specific information about which builds Microsoft supports as part of its servicing branches, see https://technet.microsoft.com/en-us/itpro/windows/manage/waas-overview#servicing-branches.
Important: This policy only applies to the BIG-IP end-user interfaces, and not the administrative web console for BIG-IP, or any other F5 product.
F5 Networks supports 32-bit and 64-bit versions of Windows 10 running IE11, Firefox 34 or Chrome 40*.
F5 Networks supports all 32-bit x86 and64-bit x86_64 Linux operating systems (OS) with enabled Kernel support for PPP interfaces and libc version 2 or later, running Firefox 34, or Chrome 40*.
F5 Networks supports Apple® OS X® 10.10.x, Apple® OS X® 10.9.x, Apple® OS X® 10.8.x, and Apple® OS X® 10.7.x devices running Firefox 34, Safari 6.x, Safari 7.x, Safari 8, or Chrome 40*.
* On Chrome versions 34 and above there is limited feature support due to browser restrictions as mentioned in SOL15326. Only the following clientless features are supported: Portal Access, Citrix and VMware Webtop based launch support. The following clientless features are not supported: End Point Security checks, Protected Workspace, Network Access, MS RDP, Static AppTunnels, Dynamic Optimized AppTunnels, and Java RDP.
F5 Networks supports Java SE 6 and Java SE 7. Java related features can't be utilized using Google Chrome on OS X and Linux because Google Chrome doesn't support Java plugin on OS X and Linux.
The Portal Access feature supports the following applications:
Outlook Anywhere supports the following versions of client applications:
F5 BIG-IP APM Secure Proxy supports the following server products:
*Please install Hotfix-BIGIP-11.2.1-1104.0-HF4
Following clients were tested:
**Please install Hotfix-BIGIP-11.2.1-1042.0-HF3
***Please install Hotfix-BIGIP-11.2.1-1216.0-HF8
F5 Networks will support following Mobile Operating Systems:
For Network Access functionality, please install F5 BIG-IP Edge Client from iTunes (for iOS devices) or Google Play (for Android devices). Customers running Android 4.0 or later should install Android EDGE Client for Android 4.x. Also, for secure mobile access to enterprise web applications F5 provides BIG-IP Edge Portal, which can also be downloaded from iTunes or Google Play.
For additional information, please visit http://www.f5.com.
You can find additional support resources and technical documentation through a variety of sources.
Free self-service tools give you 24x7 access to a wealth of knowledge and technical support. Whether it is providing quick answers to questions, training your staff, or handling entire implementations from design to deployment, F5 services teams are ready to ensure that you get the most from your F5 technology.
AskF5 is your storehouse for thousands of solutions to help you manage your F5 products more effectively. Whether you want to search the knowledge base periodically to research a solution, or you need the most recent news about your F5 products, AskF5 is your source.
The F5 DevCentral community helps you get more from F5 products and technologies. You can connect with user groups, learn about the latest F5 tools, and discuss F5 products and technology.