Original Publication Date: 05/05/2018
Updated Date: 04/15/2019
F5 Networks supports the functionality of BIG-IP Access Policy Manager on the most-used platforms and ensures support with the commonly used operating systems (OS) and browsers. Both IPv4 and IPv4+IPv6 deployments are supported, except as noted below.
|F5 Helper Application for Endpoint Inspection||+ 1||+ 1||+ 1|
|F5 Helper Application for Network Access||+ 1||+ 1||+ 1|
|ActiveSync and Outlook Anywhere||+||n/a||+|
|Cache and Session Control||+2||n/a||n/a|
|Machine Certificate Checker||+||n/a||+|
|Machine Info Inspector||+||+4||+4|
|DNS Relay Proxy Service||+||n/a||n/a|
|Traffic Control Service||+||n/a||n/a|
|Inbox F5 VPN Client||+||n/a||n/a|
|Reconnect to Domain||+||n/a||n/a|
|Citrix Terminal Services||+||+||+|
|Microsoft Native RDP Client||+||-||+|
|Microsoft ActiveX RDP Client||+||n/a||n/a|
|Java RDP Client||+7||+7||+7|
1 Refer to release notes of the F5 Helper Application for specific browser support.
2 Cache and Session Control does not support Firefox/Google Chrome/Microsoft Edge browser.
3 Visit www.askf5.com for a list of supported products and vendors
4 Machine Info Inspector can only collect MAC addresses on Mac and Linux platforms.
5 For Linux, the Network Access feature does not work with a proxy server.
6 IPv6 not supported.
7Java RDP and Java AppTunnels are not supported on Google Chrome and Firefox.
8 Automatic application launch for Java AppTunnels is not supported on Mac with Safari browser.
F5 Networks® supports the listed operating systems and browser releases, with the latest service pack or service pack equivalent, for up to 3 years from the time of initial release, as long as the listed operating systems and browsers are still supported by the vendor.
If an operating system or browser vendor ends mainstream support before the end of that 3 year period for a release or service pack, F5 Networks® will also end support at the same time. Once an operating system or browser has surpassed the 3-year date from release, F5 Networks® will continue to monitor the user base of this operating system or browser release. When a release reaches a usage level that can no longer justify development, test, and support resources, we will issue an EoL (End of Life) Solution at least three months prior to the planned EoDS (End of Development Support).
Microsoft’s policy of Servicing Channels with Windows 10 has changed the F5 Networks® support policy for Windows 10 as follows:
Once a release has passed two years from the release date, F5 Networks® will monitor the user base of this release. When a release reaches a usage level that can no longer justify development, test, and support resources, we will issue an EoL (End of Life) Solution at least three months prior to the planned EoDS (End of Development Support).
See https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet for more details. For specific information about which builds Microsoft supports as part of its servicing branches, see https://technet.microsoft.com/en-us/itpro/windows/manage/waas-overview#servicing-branches.
Important: This policy only applies to the BIG-IP end-user interfaces, and not the administrative web console for BIG-IP or any other F5 product.
F5 Networks supports 32-bit and 64-bit versions of Windows® 10 running Microsoft Edge, IE11, Firefox, or Chrome.
* Chrome, Firefox, Safari, and Edge browsers use F5 Helper Applications to provide Network Access and Endpoint Check functionality. Static application tunnels, optimized tunnels, and continuous endpoint checks are supported. Internet Explorer continues to use NPAPI browser plugins.
F5 Networks supports all 64-bit x86_64 Linux operating systems (OS) running Firefox* or Chrome*. 32-bit Linux operating systems are not supported.
F5 Networks supports macOS Mojave (10.14), High Sierra (10.13), and macOS Sierra (10.12) devices, running Firefox*, Safari 11.x, Safari 12 or Chrome*.
Only manual plugin installation is supported.
* Chrome, Firefox, Safari, and Edge browsers use F5 Helper Applications to provide Network Access and Endpoint Check functionality. Continuous endpoint checks are supported. Internet Explorer continues to use NPAPI browser plugins.
F5 Networks supports Android™ versions 4 to 8.
Google Chrome browser is tested for compatibility with Portal Access and Webtop features.
For Network Access functionality please install F5 Access (previously known as BIG-IP Edge Client) from Google Play. Customers running Android 4.0 or later should install Android EDGE Client for Android 4.x.
The BIG-IP Edge Portal app, which previously provided secure mobile access to enterprise web applications, is no longer provided for download.
Safari browser tested for compatibility with Portal Access and Webtop features.
F5 Networks supports Apple® iOS® versions 10, 11, and 12.
Note: F5 Access Legacy 2.1.x is not supported on iOS 12. Only F5 Access 3.0.0 and later is supported on iOS 12.
For Network Access functionality please install either F5 Access Legacy or F5 Access from iTunes. The BIG-IP Edge Portal app, which previously provided secure mobile access to enterprise web applications, is no longer provided for download.
Clientless features (Portal Access, Java RDP, Java AppTunnels, Citrix and VMware Webtop-based launch) are supported on Windows RT and Windows Phone 8.
Internet Explorer browser is tested for compatibility with Portal Access and Webtop features.
Application tunnels and MS RDP Terminal Services are not supported on these platforms. Windows RT supports Network Access through Inbox F5 VPN Client. Network Access is supported on Windows Phone 8.1 using BIG-IP Edge Client for Windows Phone 8.1 that is available from the Windows Phone Store.
Clientless features (Portal Access, Citrix and VMware Webtop-based launch) are supported on Chrome OS.
For Network Access functionality please install F5 Access for Chrome OS from Chrome Web Store.
Java SE 7 and Java SE 8 have been fully qualified by F5. Java-related features can't be utilized using Google Chrome on OS X and Linux because Google Chrome doesn't support Java plugin on OS X and Linux.
Following applications were qualified for compatibility in Portal Access mode:
Following versions of client applications were tested for compatibility with Outlook Anywhere:
F5 BIG-IP APM Secure Proxy supports the following server products:
The following clients were tested:
F5 BIG-IP APM Secure PCoIP Proxy supports the following server products:
* APM supports BLAST and BLAST Extreme protocol over TCP for Windows and Linux desktops and applications. APM supports VMware True SSO with Horizon.
The following VMware Identity Manager releases were tested:
The following clients were tested:
* Support for the HTML5 Client for VMware Horizon View 7.4 and higher requires BIGIP-22.214.171.124-0.0.3 or newer.
The following server products were qualified for compatibility with F5 BIG-IP APM Secure Remote Desktop Gateway:
The following clients were tested:
For additional information, please visit http://www.f5.com.
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