Original Publication Date: 02/22/2017
Updated Date: 10/06/2017
F5 Networks supports the functionality of BIG-IP Access Policy Manager on the most-used platforms and ensures support
|F5 Helper Application for Endpoint Inspection||+ 1||+ 1||+ 1|
|F5 Helper Application for Network Access||+ 1||+ 1||+ 1|
|ActiveSync and Outlook Anywhere||+||n/a||+|
|Cache and Session Control||+2||n/a||n/a|
|Machine Certificate Checker||+||n/a||+|
|Machine Info Inspector||+||+5||+5|
|DNS Relay Proxy Service||+||n/a||n/a|
|Traffic Control Service||+||n/a||n/a|
|Inbox F5 VPN Client||+6||n/a||n/a|
|Reconnect to Domain||+||n/a||n/a|
|Citrix Terminal Services||+||+||+|
|Microsoft Native RDP Client||+||-||+|
|Microsoft ActiveX RDP Client||+||n/a||n/a|
|Java RDP Client||+9||+9||+9|
1 Refer to release notes of the F5 Helper Application for specific browser support.
2 Cache and Session Control does not support Firefox/Google Chrome/Microsoft Edge browser.
3 Visit www.askf5.com for a list of supported products and vendors
4 PWS is supported only for IE on Windows 7 and 8.1
5 Machine Info Inspector can only collect MAC addresses on Mac and Linux platforms.
6Inbox F5 VPN client is supported on Windows 8.1.
7 For Linux, the Network Access feature does not work with a proxy server
8 IPv6 not supported
9Java RDP and Java AppTunnels are not supported on Google Chrome
10 Automatic application launch for Java AppTunnels is not supported on Mac with Safari browser.
F5 Networks® supports the listed operating systems and browser releases, with the latest service pack or service pack for the current release or the previous major release, as long as the listed operating systems and browsers are still supported by the vendor. Examples of a major release include Windows 10, Mac OS X 10.11, Chrome Browser version 48 and the corresponding previous major release would be Windows 8.1, Mac OS X 10.10 and Chrome Browser version 47. If an operating system or browser vendor ends mainstream support for the release of the product, F5 Networks® will also end support at the same time. If the operating system and browser version is no longer the current release or the previous major release, F5 Networks® will continually monitor the user base of this operating systems or browser release. When a release reaches a usage level that cannot justify development, test, and support resources, we will issue an EoL (End of Life) Solution announcing EoL plans at least three months prior to the planned EoSD (End of Software Development).
Important: This policy only applies to the BIG-IP end-user interfaces, and not the administrative web console for BIG-IP or any other F5 product.
Both IPv4 and IPv4+IPv6 deployments are supported on Microsoft® Windows 7, 8.1 and 10, macOS Sierra 10.12, Apple® OS X® 10.11, and Linux.
F5 Networks supports 32-bit and 64-bit versions Windows® 7 SP1, Windows 8.1 Update and Windows 10 running Internet Explorer 11, Edge*, Firefox* or Chrome*.
For Microsoft Internet Explorer, only 32-bit browsers are supported.
Edge Client is not supported when Windows 10 Device Guard is enabled.
* Chrome, Firefox and Edge browsers use F5 Helper Applications to provide Network Access and Endpoint Check functionality. Static application tunnels, optimized tunnels, and continuous endpoint checks are supported. Internet Explorer and Safari continue to use NPAPI browser plugins.
F5 Networks supports all 32-bit x86 and 64-bit x86_64 Linux operating systems (OS) running Firefox* or Chrome*.
F5 Networks supports macOS High Sierra (10.13), macOS Sierra (10.12), and Apple® OS X® 10.11 devices, running Firefox*, Safari 9.x, Safari 10.x or Chrome*.
Only manual plugin installation is supported.
* Chrome, Firefox and Edge browsers use F5 Helper Applications to provide Network Access and Endpoint Check functionality. Continuous endpoint checks are supported. Internet Explorer and Safari continue to use NPAPI browser plugins.
F5 Networks supports Android™ versions 4 to 8.
Google Chrome browser is tested for compatibility with Portal Access and Webtop features.
For Network Access functionality please install F5 Access (previously known as BIG-IP Edge Client) from Google Play. Customers running Android 4.0 or later should install Android EDGE Client for Android 4.x. Also, for secure mobile access to enterprise web applications, F5 provides BIG-IP Edge Portal, which can also be downloaded from Google Play.
Safari browser tested for compatibility with Portal Access and Webtop features.
F5 Networks supports Apple® iOS® versions 9, 10 and 11. For Network Access functionality please install F5 BIG-IP Edge Client from iTunes. Also, for secure mobile access to enterprise web applications, F5 provides BIG-IP Edge Portal, which can also be downloaded from iTunes.
Clientless features (Portal Access, Java RDP, Java AppTunnels, Citrix and VMware Webtop-based launch) are supported on Windows RT and Windows Phone 8.
Internet Explorer browser is tested for compatibility with Portal Access and Webtop features.
Application tunnels and MS RDP Terminal Services are not supported on these platforms. Windows RT supports Network Access through Inbox F5 VPN Client. Network Access is supported on Windows Phone 8.1 using BIG-IP Edge Client for Windows Phone 8.1 that is available from the Windows Phone Store.
Clientless features (Portal Access, Citrix and VMware Webtop-based launch) are supported on Chrome OS.
For Network Access functionality please install F5 Access for Chrome OS from Chrome Web Store.
Java SE 7 and Java SE 8 have been fully qualified by F5. Java-related features can't be utilized using Google Chrome on OS X and Linux because Google Chrome doesn't support Java plugin on OS X and Linux.
Following applications were qualified for compatibility in Portal Access mode:
Following versions of client applications were tested for compatibility with Outlook Anywhere:
F5 BIG-IP APM Secure Proxy supports the following server products:
The following clients were tested:
F5 BIG-IP APM Secure PCoIP Proxy supports the following server products:
* APM supports BLAST and BLAST Extreme protocol over TCP for Windows and Linux desktops and applications. APM supports VMware True SSO with Horizon.
The following VMware Identity Manager releases were tested:
The following clients were tested:
* Currently, BIG-IP APM does not support launching of HTML5-enabled RDS applications.
** Support for HTML5 Client requires Hotfix-BIGIP-220.127.116.11.0.1671-HF2.
The following server products were qualified for compatibility with F5 BIG-IP APM Secure Remote Desktop Gateway:
* Please install Microsoft Windows KB2592687.
The following clients were tested:
For additional information, please visit http://www.f5.com.
You can find additional support resources and technical documentation through a variety of sources.
Free self-service tools give you 24x7 access to a wealth of knowledge and technical support. Whether it is providing quick answers to questions, training your staff, or handling entire implementations from design to deployment, F5 services teams are ready to ensure that you get the most from your F5 technology.
AskF5 is your storehouse for thousands of solutions to help you manage your F5 products more effectively. Whether you want to search the knowledge base periodically to research a solution, or you need the most recent news about your F5 products, AskF5 is your source.
The F5 DevCentral community helps you get more from F5 products and technologies. You can connect with user groups, learn about the latest F5 tools, and discuss F5 products and technology.