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Manual: BIG-IP APM Client Compatibility Matrix
Manual

Original Publication Date: 02/22/2017
Updated Date: 10/06/2017

Testing Model

F5 Networks supports the functionality of BIG-IP Access Policy Manager on the most-used platforms and ensures support with the commonly used operating systems (OS) and browsers. Both IPv4 and IPv4+IPv6 deployments are supported, except as noted below.

Supported Access and Endpoint Security Features

Feature

Feature Windows Linux Mac
F5 Helper Application for Endpoint Inspection + 1 + 1 + 1
F5 Helper Application for Network Access + 1 + 1 + 1
ActiveSync and Outlook Anywhere + n/a +
Virtual Keyboard + + +
Cache and Session Control +2 n/a n/a
OPSWAT checkers3 + + +
File Checker + + +
OS Checker + + +
Process Checker + + +
Machine Certificate Checker + n/a +
Registry Checker + n/a n/a
PWS +4 n/a n/a
Windows Info + n/a n/a
Machine Info Inspector + +5 +5
DNS Relay Proxy Service + n/a n/a
Traffic Control Service + n/a n/a
BIG-IP EdgeClient + + +
Inbox F5 VPN Client +6 n/a n/a
Network Access + +7 +
Custom Dialer +8 n/a n/a
Reconnect to Domain + n/a n/a
Portal Access + + +
Optimized Applications + n/a n/a
Static AppTunnels + n/a n/a
Java AppTunnels +9 +9 +9,10
Citrix Terminal Services + + +
Microsoft Native RDP Client + - +
Microsoft ActiveX RDP Client + n/a n/a
Java RDP Client +9 +9 +9

1 Refer to release notes of the F5 Helper Application for specific browser support.

2  Cache and Session Control does not support Firefox/Google Chrome/Microsoft Edge browser.
3 Visit www.askf5.com for a list of supported products and vendors 

4 PWS is supported only for IE on Windows 7 and 8.1

5 Machine Info Inspector can only collect MAC addresses on Mac and Linux platforms.

6Inbox F5 VPN client is supported on Windows 8.1.

7 For Linux, the Network Access feature does not work with a proxy server
8 IPv6 not supported
9Java RDP and Java AppTunnels are not supported on  Google Chrome
10 Automatic application launch for Java AppTunnels is not supported on Mac with Safari browser.

OS / Browser Compatibility Matrix

F5 Networks® supports the listed operating systems and browser releases, with the latest service pack or service pack for the current release or the previous major release, as long as the listed operating systems and browsers are still supported by the vendor.   Examples of a major release include Windows 10, Mac OS X 10.11, Chrome Browser version 48 and the corresponding previous major release would be Windows 8.1, Mac OS X 10.10 and Chrome Browser version 47.   If an operating system or browser vendor ends mainstream support for the release of the product, F5 Networks® will also end support at the same time.  If the operating system and browser version is no longer the current release or the previous major release, F5 Networks® will continually monitor the user base of this operating systems or browser release. When a release reaches a usage level that cannot justify development, test, and support resources, we will issue an EoL (End of Life) Solution announcing EoL plans at least three months prior to the planned EoSD (End of Software Development).

Important: This policy only applies to the BIG-IP end-user interfaces, and not the administrative web console for BIG-IP or any other F5 product.

Both IPv4 and IPv4+IPv6 deployments are supported on Microsoft® Windows 7, 8.1 and 10, macOS Sierra 10.12, Apple® OS X® 10.11, and Linux.

Microsoft® Windows OS

F5 Networks supports 32-bit and 64-bit versions Windows® 7 SP1, Windows 8.1 Update and Windows 10 running Internet Explorer 11, Edge*, Firefox* or Chrome*.

For Microsoft Internet Explorer, only 32-bit browsers are supported.

Edge Client is not supported when Windows 10 Device Guard is enabled.

* Chrome, Firefox and Edge browsers use F5 Helper Applications to provide Network Access and Endpoint Check functionality. Static application tunnels, optimized tunnels, and continuous endpoint checks are supported. Internet Explorer and Safari continue to use NPAPI browser plugins. 

Linux OS

F5 Networks supports all 32-bit x86 and 64-bit x86_64 Linux operating systems (OS) running Firefox* or Chrome*.

OS X / macOS

F5 Networks supports macOS High Sierra (10.13), macOS Sierra (10.12), and Apple® OS X® 10.11 devices, running Firefox*, Safari 9.x, Safari 10.x or Chrome*.

Only manual plugin installation is supported.

* Chrome, Firefox and Edge browsers use F5 Helper Applications to provide Network Access and Endpoint Check functionality. Continuous endpoint checks are supported. Internet Explorer and Safari continue to use NPAPI browser plugins. 

Android

F5 Networks supports Android™ versions 4 to 8.

Google Chrome browser is tested for compatibility with Portal Access and Webtop features.

For Network Access functionality please install F5 Access (previously known as BIG-IP Edge Client) from Google Play. Customers running Android 4.0 or later should install Android EDGE Client for Android 4.x. Also, for secure mobile access to enterprise web applications, F5 provides BIG-IP Edge Portal, which can also be downloaded from Google Play.

iOS

Safari browser tested for compatibility with Portal Access and Webtop features.

F5 Networks supports Apple® iOS® versions 9, 10 and 11. For Network Access functionality please install F5 BIG-IP Edge Client from iTunes. Also, for secure mobile access to enterprise web applications, F5 provides BIG-IP Edge Portal, which can also be downloaded from iTunes.

Windows RT and Phone

Clientless features (Portal Access, Java RDP, Java AppTunnels, Citrix and VMware Webtop-based launch) are supported on Windows RT and Windows Phone 8.  

Internet Explorer browser is tested for compatibility with Portal Access and Webtop features.

Application tunnels and MS RDP Terminal Services are not supported on these platforms. Windows RT supports Network Access through Inbox F5 VPN Client. Network Access is supported on Windows Phone 8.1 using BIG-IP Edge Client for Windows Phone 8.1 that is available from the Windows Phone Store.

Chrome OS

Clientless features (Portal Access, Citrix and VMware Webtop-based launch) are supported on Chrome OS.

For Network Access functionality please install F5 Access for Chrome OS from Chrome Web Store.

Java Compatibility Matrix

Java SE 7 and Java SE 8 have been fully qualified by F5. Java-related features can't be utilized using Google Chrome on OS X and Linux because Google Chrome doesn't support Java plugin on OS X and Linux.

Portal Access Compatibility Matrix

Following applications were qualified for compatibility in Portal Access mode:

  • Microsoft® Outlook® Web App (OWA) 2010, 2013, 2016 with Microsoft® Lync™ Server 2010, 2013 Integration
  • Microsoft® SharePoint® 2007, 2010 and Services 3.0, 2013, 2016
    (Note: MS Office Applications integration with SharePoint and Internet Explorer is not supported)
  • IBM Lotus® Domino® Web Access 8.0, iNotes® 8.5 with Sametime® and iNotes® 9.0
  • Oracle® PeopleSoft Release 9.2 Update 016 for HCM (Human Capital Managment)
  • Oracle® WebCenter Portal 12c (12.2.1)
  • F5 Enterprise Manager™ 3.1.1

Outlook Anywhere Compatibility Matrix

Following versions of client applications were tested for compatibility with Outlook Anywhere:

  • MS Office 2010 for Windows
  • MS Office 2011 for Mac
  • MS Office 2013 for Windows
  • MS Office 2016 for Windows

Citrix Compatibility Matrix

F5 BIG-IP APM Secure Proxy supports the following server products:

  • XenApp  5, 6, 6.5, 7.5, 7.6, 7.7, 7.8, 7.9, 7.11, 7.13, 7.14, 7.15
  • XenDesktop 5.6, 7, 7.1, 7.5, 7.6, 7.7, 7.8, 7.9, 7.11, 7.13, 7.14, 7.15
  • Storefront 2.5, 2.6, 3.0, 3.6, 3.7, 3.8, 3.9, 3.11, 3.12
  • Citrix Receiver for HTML5 1.3, 1.4, 1.5, 1.6 (Storefront 2.5 and 2.6)
  • Citrix Receiver for HTML5 1.7 (Storefront 3.0)
  • Citrix Receiver for HTML5 2.0 (Storefront 3.5 and 3.6)
  • Citrix Receiver for HTML5 2.1 (Storefront 3.5 and 3.6)
  • Citrix Receiver for HTML5 2.4 (Storefront 3.9)
  • Citrix Receiver for HTML5 2.5.1 (Storefront 3.9)

The following clients were tested:

  • Citrix Receiver for Windows 4.0, 4.1, 4.2, 4.3, 4.4, 4.5, 4.9
  • Citrix Receiver for Windows Phone 8 1.2.2
  • Citrix Receiver for Windows 8/RT 1.3, 1.4
  • Citrix Receiver for Java 10, 10.1
  • Citrix Receiver for Linux 12.0, 12.1, 13.3, 13.4, 13.6
  • Citrix Receiver for Mac 11.7, 11.8, 11.9, 12.0, 12.1, 12.2, 12.6
  • Citrix Receiver for iOS 5.8, 5.9, 7.0, 7.1, 7.2.2, 7.3
  • Citrix Receiver for Android 3.4, 3.5. 3.6, 3.7, 3.8, 3.9, 3.11.2
  • Citrix Online plug-in 12.3
  • Dell Wyse Xenith Zero client: Xenith C00X with 1.7_122 firmware version
  • Dell Wyse Xenith Zero client: Xenith Pro 2 D00DX with 2.0_104 firmware version

VMware View Compatibility Matrix

 F5 BIG-IP APM Secure PCoIP Proxy supports the following server products:

  • VMware Horizon View 5.2
  • VMware Horizon View 5.3
  • VMware Horizon View 6.0
  • VMware Horizon View 6.1
  • VMware Horizon View 6.1.1
  • VMware Horizon View 6.2
  • VMware Horizon View 6.2.2
  • VMware Horizon View 6.2.3
  • VMware Horizon View 6.2.4
  • VMware Horizon View 7.0*
  • VMware Horizon View 7.02*
  • VMware Horizon View 7.03*
  • VMware Horizon View 7.1*
  • VMware Horizon View 7.2*
  • VMware Horizon View 7.3.1*

* APM supports BLAST and BLAST Extreme protocol over TCP for Windows and Linux desktops and applications. APM supports VMware True SSO with Horizon.

The following VMware Identity Manager releases were tested:

  • VMware Identity Manager 2.8, 2.9

The following clients were tested:

  • VMware Horizon View Client for Windows 3.3, 3.4, 4.0.1, 4.1, 4.2, 4.3, 4.4, 4.5, 4.6.1
  • VMware Horizon View Client for Windows Store 3.2, 3.4
  • VMware Horizon View Client for Mac 3.2, 3.4, 4.0.1, 4.1, 4.2, 4.3, 4.4, 4.5, 4.6
  • VMware Horizon View Client for Android 3.2, 3.4, 4.0.1, 4.1, 4.2, 4.3, 4.4, 4.5, 4.6
  • VMware Horizon View Client for iOS 3.2, 3.4, 4.0.1, 4.1, 4.2, 4.3, 4.4, 4.5, 4.6
  • VMware Horizon View Client for Linux 3.4, 4.0.1, 4.1, 4.4, 4.5, 4.6
  • Dell Wyse P25 Zero Client starting from firmware v 4.1.0
  • VMware Horizon View HTML5 Client* **

* Currently, BIG-IP APM does not support launching of HTML5-enabled RDS applications.

** Support for HTML5 Client requires Hotfix-BIGIP-13.0.0.2.0.1671-HF2.

Remote Desktop Gateway Compatibility Matrix

The following server products were qualified for compatibility with F5 BIG-IP APM Secure Remote Desktop Gateway:

  • Microsoft Windows Server 2012 R2
  • Microsoft Windows Server 2012
  • Microsoft Windows Server 2008 R2 SP1*
  • Microsoft Windows 7 SP1*
  • Microsoft Windows 8.1
  • Microsoft Windows 10

* Please install Microsoft Windows KB2592687.

The following clients were tested:

  • Microsoft Remote Desktop for Mac v 8.0.7
  • Microsoft Remote Desktop for Android v 8.0.6, 8.0.11, 8.1.3
  • Microsoft Remote Desktop for iOS v 8.0.7, 8.1.4 
  • Microsoft Remote Desktop for Windows v 6.3
  • Microsoft Remote Desktop for Windows v 6.2
  • Microsoft Remote Desktop for Windows v 10.0.10240
  • Microsoft Remote Desktop for Windows v 10.0.10586
  • Microsoft Remote Desktop for Windows v 10.0.14393

Contacting F5 Networks

Phone: (206) 272-6888
Fax: (206) 272-6802
Web: http://support.f5.com
Email: support@f5.com

For additional information, please visit http://www.f5.com.

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