Original Publication Date: 02/22/2017
Updated Date: 06/12/2018
F5 Networks supports the functionality of BIG-IP Access Policy Manager on the most-used platforms and ensures support with the commonly used operating systems (OS) and browsers. Both IPv4 and IPv4+IPv6 deployments are supported, except as noted below.
|F5 Helper Application for Endpoint Inspection||+ 1||+ 1||+ 1|
|F5 Helper Application for Network Access||+ 1||+ 1||+ 1|
|ActiveSync and Outlook Anywhere||+||n/a||+|
|Cache and Session Control||+2||n/a||n/a|
|Machine Certificate Checker||+||n/a||+|
|Machine Info Inspector||+||+5||+5|
|DNS Relay Proxy Service||+||n/a||n/a|
|Traffic Control Service||+||n/a||n/a|
|Inbox F5 VPN Client||+6||n/a||n/a|
|Reconnect to Domain||+||n/a||n/a|
|Citrix Terminal Services||+||+||+|
|Microsoft Native RDP Client||+||-||+|
|Microsoft ActiveX RDP Client||+||n/a||n/a|
|Java RDP Client||+9||+9||+9|
1 Refer to release notes of the F5 Helper Application for specific browser support.
2 Cache and Session Control does not support Firefox/Google Chrome/Microsoft Edge browser.
3 Visit www.askf5.com for a list of supported products and vendors
4 PWS is supported only for IE on Windows 7 and 8.1
5 Machine Info Inspector can only collect MAC addresses on Mac and Linux platforms.
6Inbox F5 VPN client is supported on Windows 8.1.
7 For Linux, the Network Access feature does not work with a proxy server
8 IPv6 not supported
9Java RDP and Java AppTunnels are not supported on Google Chrome
10 Automatic application launch for Java AppTunnels is not supported on Mac with Safari browser.
F5 Networks® supports the listed operating systems and browser releases, with the latest service pack or service pack equivalent, for up to 3 years from the time of initial release, as long as the listed operating systems and browsers are still supported by the vendor.
If an operating system or browser vendor ends mainstream support before the end of that 3 year period for a release or service pack, F5 Networks® will also end support at the same time. Once an operating system or browser has surpassed the 3-year date from release, F5 Networks® will continue to monitor the user base of this operating system or browser release. When a release reaches a usage level that can no longer justify development, test, and support resources, we will issue an EoL (End of Life) Solution at least three months prior to the planned EoDS (End of Development Support).
Microsoft’s policy of Servicing Channels with Windows 10 has changed the F5 Networks® support policy for Windows 10 as follows:
Once a release has passed two years from the release date, F5 Networks® will monitor the user base of this release. When a release reaches a usage level that can no longer justify development, test, and support resources, we will issue an EoL (End of Life) Solution at least three months prior to the planned EoDS (End of Development Support).
See https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet for more details. For specific information about which builds Microsoft supports as part of its servicing branches, see https://technet.microsoft.com/en-us/itpro/windows/manage/waas-overview#servicing-branches.
Important: This policy only applies to the BIG-IP end-user interfaces, and not the administrative web console for BIG-IP or any other F5 product.
F5 Networks supports 32-bit and 64-bit versions of Windows® Vista SP2, Windows® 7 SP1, Windows® 8.1 Update, or Windows® 10 running Microsoft Edge, IE11, Firefox 34, or Chrome 40*.
Chrome, Firefox, and Edge browsers use F5 Helper Applications to provide Network Access and Endpoint Check functionality. Static application tunnels, optimized tunnels, and continuous endpoint checks are supported. Internet Explorer and Safari continue to use NPAPI browser plugins.
F5 Networks supports all 64-bit x86_64 Linux operating systems (OS) running Firefox* or Chrome*. 32-bit Linux operating systems are not supported.
F5 Networks supports macOS High Sierra (10.13), macOS Sierra (10.12), and Apple® OS X® 10.11 devices, running Firefox*, Safari 9.x, Safari 10.x, Safari 11.x, or Chrome*.
Only manual plugin installation is supported.
* Chrome, Firefox and Edge browsers use F5 Helper Applications to provide Network Access and Endpoint Check functionality. Continuous endpoint checks are supported. Internet Explorer and Safari continue to use NPAPI browser plugins.
F5 Networks supports Android™ versions 4 to 8.
Google Chrome browser is tested for compatibility with Portal Access and Webtop features.
For Network Access functionality please install F5 Access (previously known as BIG-IP Edge Client) from Google Play. Customers running Android 4.0 or later should install Android EDGE Client for Android 4.x. The BIG-IP Edge Portal app, which previously provided secure mobile access to enterprise web applications, is no longer provided for download.
Safari browser tested for compatibility with Portal Access and Webtop features.
F5 Networks supports Apple® iOS® versions 9, 10 and 11. For Network Access functionality please install F5 BIG-IP Edge Client from iTunes. The BIG-IP Edge Portal app, which previously provided secure mobile access to enterprise web applications, is no longer provided for download.
Clientless features (Portal Access, Java RDP, Java AppTunnels, Citrix and VMware Webtop-based launch) are supported on Windows RT and Windows Phone 8.
Internet Explorer browser is tested for compatibility with Portal Access and Webtop features.
Application tunnels and MS RDP Terminal Services are not supported on these platforms. Windows RT supports Network Access through Inbox F5 VPN Client. Network Access is supported on Windows Phone 8.1 using BIG-IP Edge Client for Windows Phone 8.1 that is available from the Windows Phone Store.
Clientless features (Portal Access, Citrix and VMware Webtop-based launch) are supported on Chrome OS.
For Network Access functionality please install F5 Access for Chrome OS from Chrome Web Store.
Java SE 7 and Java SE 8 have been fully qualified by F5. Java-related features can't be utilized using Google Chrome on OS X and Linux because Google Chrome doesn't support Java plugin on OS X and Linux.
Following applications were qualified for compatibility in Portal Access mode:
Following versions of client applications were tested for compatibility with Outlook Anywhere:
F5 BIG-IP APM Secure Proxy supports the following server products:
The following clients were tested:
F5 BIG-IP APM Secure PCoIP Proxy supports the following server products:
* APM supports BLAST and BLAST Extreme protocol over TCP for Windows and Linux desktops and applications. APM supports VMware True SSO with Horizon.
The following VMware Identity Manager releases were tested:
The following clients were tested:
* Currently, BIG-IP APM does not support launching of HTML5-enabled RDS applications.
** Support for HTML5 Client requires Hotfix-BIGIP-184.108.40.206.0.1671-HF2.
*** VMware Horizon View HTML5 Client is not supported for Horizon 7.4 and higher.
The following server products were qualified for compatibility with F5 BIG-IP APM Secure Remote Desktop Gateway:
* Please install Microsoft Windows KB2592687.
The following clients were tested:
For additional information, please visit http://www.f5.com.
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