Original Publication Date: 04/17/2018
Updated Date: 11/20/2018
F5 Networks supports the functionality of BIG-IP Access Policy Manager on the most-used platforms and ensures compatibility with the commonly used operating systems (OS) and browsers. Both IPv4 and IPv4+IPv6 deployments are supported, except as noted below.
|ActiveSync and Outlook Anywhere||+||n/a||+|
|Cache and Session Control||+1||n/a||n/a|
|AV and FW Check2||+||+||+|
|Machine Certificate Check||+||n/a||+|
|Windows Info Check||+||n/a||n/a|
|Machine Info Inspector||+||+4||+4|
|DNS Relay Proxy Service||+||n/a||n/a|
|Traffic Control Service||+||n/a||n/a|
|BIG-IP® Edge Client™||+||+||+|
|Inbox F5 VPN Client||+||n/a||n/a|
|Reconnect to Domain||+||n/a||n/a|
|Citrix Terminal Services||+||+||+|
|Microsoft RDP Terminal Services||+||n/a||n/a|
|Microsoft RDP Terminal Services (Java)||+7||+7||+7|
1Cache and Session Control does not remove forms data, passwords and cookies under Firefox.
2Visit www.askf5.com for a list of supported antivirus and firewall vendors.
3Protected Workspace is not supported on Windows 10.
4Machine Info Inspector can only collect MAC addresses on Mac and Linux platforms.
5For Linux, the Network Access feature does not work with a proxy server.
6IPv6 not supported.
7Java RDP and Java AppTunnels are not supported on Google Chrome.
8Automatic application launch for Java AppTunnels is not supported on Mac with Safari browser.
F5 Networks® supports the listed operating systems and browser releases, with the latest service pack or service pack equivalent, for up to 3 years from the time of initial release, as long as the listed operating systems and browsers are still supported by the vendor.
If an operating system or browser vendor ends mainstream support before the end of that 3 year period for a release or service pack, F5 Networks® will also end support at the same time. Once an operating system or browser has surpassed the 3-year date from release, F5 Networks® will continue to monitor the user base of this operating system or browser release. When a release reaches a usage level that can no longer justify development, test, and support resources, we will issue an EoL (End of Life) Solution at least three months prior to the planned EoDS (End of Development Support).
Microsoft's introduction of Servicing Branches in Windows 10 has changed the F5 Networks® support policy for Windows 10 as follows:
F5 Networks® will support Microsoft Windows 10 Current Branch (CB) releases, Current Branch For Business (CBB)
Once a release has passed two years from the release date, F5 Networks® will monitor the user base of this release. When a release reaches a usage level that can no longer justify development, test, and support resources, we will issue an EoL (End of Life) Solution at least three months prior to the planned EoDS (End of Development Support).
See https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet for more details. For specific information about which builds Microsoft supports as part of its servicing branches, see https://technet.microsoft.com/en-us/itpro/windows/manage/waas-overview#servicing-branches.
Important: This policy only applies to the BIG-IP end-user interfaces, and not the administrative web console for BIG-IP or any other F5 product.
F5 Networks supports 32-bit and 64-bit versions of Windows® Vista SP2 running IE9, Firefox or Chrome*, and Windows® 7 SP1, Windows 8.1 Update, and Windows 10 running IE11, Firefox or Chrome*.
F5 Networks supports all 64-bit x86_64 Linux operating systems (OS) with enabled Kernel support for PPP interfaces and libc version 2 or later, running Firefox or Chrome*. 32-bit Linux operating systems are not supported.
F5 Networks supports macOS High Sierra (10.13), macOS Sierra (10.12), OS X® 10.11, Apple® OS X® 10.10, and Apple® OS X® 10.9 devices running Firefox, Safari 8.x, Safari 9.x, Safari 10.x, Safari 11.x, or Chrome*. Additional support details for this platform include the following:
F5 Networks supports Android™ versions 4 through 8.
The Google Chrome browser has been tested for compatibility with Portal Access and Webtop features.
Android 4 and later is supported on BIG-IP Edge Client version 2.0.8 and higher, and F5 Access 3.0.0 and higher. The BIG-IP Edge Portal app, which previously provided secure mobile access to enterprise web applications, is no longer provided for download.
F5 Networks supports Apple® iOS® versions 9, 10, and 11. For Network Access functionality please install BIG-IP Edge Client from iTunes. The BIG-IP Edge Portal app, which previously provided secure mobile access to enterprise web applications, is no longer provided for download.
The Safari browser has been tested for compatibility with Portal Access and Webtop features.
Windows RT, Windows Phone 8, Windows 10 Mobile, and Windows 10 Mobile Enterprise are supported with clientless features. In addition, Windows RT also supports Citrix. Please note the following exceptions:
The Internet Explorer browser has been tested for compatibility with Portal Access and Webtop features.
Clientless features (Portal Access, Citrix and VMware Webtop-based launch) are supported on Chrome OS.
F5 Networks supports Java SE 6, Java SE 7, and Java SE 8. Java-related features cannot be utilized using Google Chrome on OS X and Linux because Google Chrome does not support Java plugins on OS X and Linux.
The Portal Access feature supports the following applications:
Outlook Anywhere supports the following versions of client applications:
F5 BIG-IP APM Secure Proxy supports the following server products:
Following clients were tested:
*Please use the solution https://support.f5.com/kb/en-us/solutions/public/k/01/sol01446161.html to enable support for Citrix Receiver for Android 3.9/
F5 BIG-IP APM Secure PCoIP Proxy supports the following server products:
*APM currently does not support publishing and providing remote connectivity to the RDS hosted applications feature in Horizon View 6 and later.
**APM currently does not support Horizon View HTML5 client in Horizon View 6.1 and later.
***Please use the solution: https://support.f5.com/kb/en-us/solutions/public/k/84/sol84958121.html to enable APM support for VMware Horizon View 7.0/
The following clients were tested:
*APM currently does not support Horizon View HTML5 client in Horizon View 6.1 and later.
For additional information, please visit http://www.f5.com.
You can find additional support resources and technical documentation through a variety of sources.
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