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Manual: FirePass Controller Handbook, version 5.0
Manual

Original Publication Date: 08/29/2013

Table of Contents


Introducing the FirePass Controller

The FirePass controller remote access solution

The FirePass controller models

An overview of the FirePass controller

Security
Availability
Ease of use, deployment, maintenance, and management
FirePass controller features

About this handbook

Audience
Stylistic conventions

Finding help and technical support resources

Installing the FirePass Controller

Overview of installing the FirePass controller

Summary of tasks for installing and configuring the FirePass controller

Configuring a firewall

Overview of the firewall configuration process

Reviewing network traffic and the FirePass controller

Understanding traffic between a remote user's browser and the controller
Understanding traffic between the controller and network services
Understanding traffic between the controller and application services
Understanding traffic between the controller and the Desktop Access client

Understanding name resolution issues with private IP addresses

Installing the FirePass controlle

Contents of the FirePass controller package
Mounting the FirePass controller in an equipment rack
Connecting the FirePass controller to an isolated network

Configuring the FirePass controller

Overview of the initial configuration process
About the FirePass controller preconfigured settings
Using the Quick Setup wizard
Installing a FirePass controller license

Testing network connectivity

Troubleshooting connections to the controller

Using the Administrative Console

Logging in to the Administrative Console
Displaying a list of current settings
Changing the superuser password
Accessing the Maintenance Console from the Administrative Console
Using the Administrative Console to configure the controller
Logging out of the Administrative Console

Using the Maintenance Console

Configuring Network Acces

Overview of Network Access

FirePass Network Access

Configuring Network Access settings

Configuring global Network Access settings
Configuring Network Access group settings

Using Macintosh or Linux clients with FirePass Controller

Overview of using Macintosh and Linux clients with FirePass controlle

Supported Network Access features
Supported Linux platforms
Configuring the starting of applications on Macintosh or Linux clients

Client installation on Linux systems

The FirePass Standalone VPN Client

Overview of the standalone VPN client for Windows

Standalone VPN functionality
Installing the standalone VPN client

Using FirePass Controllers for Failover

Overview of FirePass controller failover pairs

Configuring FirePass controller failover pairs

Configuring FirePass controllers for failover
Overview of the configuration process

Configuring the active FirePass controller

Enabling failover on the active controller
Configuring the active controller with a virtual IP address
Configuring Web services for the virtual IP address
Configuring Web services for the active controller's physical IP address

Configuring the standby FirePass controller

Enabling failover on the standby controller
Configuring the standby controller with a virtual IP address
Configuring Web services for the virtual IP address
Configuring Web services for the standby controller's physical IP address

Post-configuration tasks

Starting failover controllers
Verifying the failover configuration
Manually triggering failover

Using FirePass Controllers in Clusters

Overview of FirePass controller clusters

Installing FirePass controllers as a cluster
Starting FirePass controller clusters

Configuring FirePass controller clusters

Overview of cluster configuration
Enabling clustering
Configuring the primary FirePass controller
Configuring a secondary node FirePass controller
Verifying the cluster configuration

Configuring load balancing

Managing a cluster configuration

Accessing a secondary controller's configuration from a primary controller
Displaying statistics for a FirePass controller cluster

Using the Web Applications Engine Trace

Overview of the Web Applications engine trace

Using the Web Applications engine trace

About the trace files

Analyzing Web Application engine traces

Fixing common problems