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Manual Chapter: FirePass Administrator Guide 4.0: Using FirePass Reports
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Using FirePass Reports


Overview of FirePass server reports

You can display and print reports that describe FirePass server activity and status. You can also download and save a report as an Microsoft® Excel (.xls) file.

The following types of FirePass server reports are available:

  • Logon report
    Provides a list of all attempts to log on to the FirePass server, both successful and unsuccessful. For more information, see Using the Logon report.

  • My Desktop Activation report
    Provides a list of all activations of the My Desktop Webifyer. For more information, see Using the My Desktop Activations report .

  • Session report
    Provides a list of all active user sessions and a history of sessions, along with the corresponding user names, logons, times, and status. For more information, see Using the Session report.

  • HTTP Log report
    Provides various types of low-level server logs, such as a HTTP server access log, HTTP server error log, and a SSL engine log. For more information, see Using HTTP Log reports.

  • Application Log report
    Provides aggregate and per-user application logs. For more information, see Using the Application Log report.

  • Summary report
    Provides a summary of global or group-based user activity, including statistics, and descriptions of browser-type usage over specified periods of time. For more information, see Using the Summary report.

  • Group report
    Provides a snapshot of the user-group distribution and group-based averages. For more information, see Using the Group report.

Using the Logon report

The Logon report provides a list of all attempts to log on to the FirePass server, both successful and unsuccessful.

You can filter the report for unsuccessful attempts, which quickly provides an audit trail for detecting attacks from unauthorized users. In addition, the FirePass administrator receives a security alert message if 20 consecutive unsuccessful attempts to log on occur within 5 minutes.

To display the Logon report

Under the Reports tab on the left side of the Administrative Console, click the Logons link to open the Logons Report.

You can do any of the following:

  • To filter the report for unsuccessful attempts, click the Show Failures link.

  • To show all attempts again, click the Show All link.

  • To display details about a user, click the link for the user's name.

  • To display additional records in the report, click the arrow buttons at the top of the screen for Previous, Next, First, and Last.

  • To download and save the report as an Microsoft® Excel (.xls) file, click the Download report data link, click the Save button, and then enter a file name.

Using the My Desktop Activations report

The My Desktop Activations report provides a list of all activations of the My Desktop Webifyer. You can filter the My Desktop Activations report for all failed activations, and for failed activations that were not the result of an incorrect password.

To display the My Desktop Activations report
  1. Under the Reports tab on the left side of the Administrative Console, click the Activations link.

  2. Do any of the following:

    • To filter the report for any type of My Desktop failed activation, click the Show Failures link.

    • To filter the report for failed activations of My Desktop that were not the result of an incorrect password, click the Show non-password Failures link.

    • To show all attempts again, click the Show All link.

    • To display additional records in the report, click the arrow buttons at the top of the screen for Previous, Next, First, and Last.

    • To download and save the report as an Microsoft® Excel (.xls) file, click the Download Report Data link, click the Save button, and then enter a file name.

Using the Session report

The Session report provides a list of all active user sessions and a history of sessions, along with the corresponding user names, logons, times, and status.

To display the Session report
  1. Under the Reports tab on the left side of the Administrative Console, click the Sessions link.

  2. With the Sessions report, you can do any of the following:

  • To filter the list for a particular user, enter a user's login name in the Show sessions for box, and then click the magnifying glass button. To show all users, clear the Show Sessions For box, and then click the magnifying glass button.

  • To show a list of today's sessions, click the Today's Sessions link.

  • To show a list of a history of sessions, click the Complete History link.

  • To show a list of currently active sessions, click the Currently Active link.

  • To show daily aggregate session counts, click the Daily Averages link.

  • To show monthly aggregates, click the Monthly Averages link.

  • To display details about a particular user's session (such as browser type or IP address), click the date in the Start column next to the user's name.

  • To display details about a user, click the link for the user's name.

  • To terminate a session for a user, click the Kill link in the user's row.

  • To display additional records in the report, click the arrow buttons at the top or bottom of the screen for Previous, Next, First, and Last record.

  • To download and save the report as an Microsoft® Excel (.xls) file, click the Download Report Data link, click the Save button, and then enter a file name.

Using HTTP Log reports

The HTTP Log report includes the following types of low-level server logs:

  • HTTP server access log

  • HTTP server error log

  • HTTPS server access log

  • HTTPS server error log

  • SSL engine log

    The FirePass server stores the logs in the HTTP Log report on a daily basis. You can use an online calendar to choose the day for which you want to display a HTTP Log report.

To display the HTTP Log report
  1. Under the Reports tab on the left side of the Administrative Console, click the HTTP Logs link. To change the type of log in the report, select a log type from the Select Log File drop-down list, and then click the Go button or the icon.

  2. Click the icon to display the calendar. Then do any of the following:

    • To display a particular page, enter the page number in the Select Page box, and then click the Go button.

    • To specify the number of records per page, enter the number of records in the Records Per Page box, and then click the Go button.

  3. To display additional records in the report, click the arrow buttons at the top or bottom of the screen for Previous, Next, First, and Last record.

  4. To download and save the report as an Microsoft® Excel (.xls) file, click the Download link, click the Save button, and then enter a file name.

Using the Application Log report

The Application Log report provides a list of aggregate and per-user application logs.

To display the Application Log report

Under the Reports tab on the left side of the Administrative Console, click the App Logs link to open the Application Log Report.

With the Application Log Report, you can do any of the following:

  • To filter the report for a particular user, click the link in the Logon column for the user's name.

  • To show all users again, click the Show all records link at the top of the report.

  • To display details about a particular session, click the link in the Session ID column for the session.

  • To display additional records in the report, click the arrow buttons at the top of the screen for Previous, Next, First, and Last.

  • To download and save the report as an Microsoft® Excel (.xls) file, click the Download Report Data link, click the Save button, and then enter a file name.

Using the Summary report

The Summary report provides a summary of global or a group-based user activity, including stats and descriptions of operating system and browser type usage over specified periods of time. You can also display optional bar graphs in the report.

To display the Summary report
  1. Under the Reports tab on the left side of the Administrative Console, click the Summary Report link

  2. From the For the group drop-down list, select the FirePass server group that you want to create a Summary report for.

  3. Do any of the following:

  • To specify a particular date range for the Summary report, select starting and ending dates from the Reporting period from and To (inclusive) drop-down lists. Then click the icon. You can also click the Last Week, Last 2 Weeks, Last Month, or Last Year links.

  • To include bar graphs in the report, click the Show graphs check box.

  • To download and save the report as an Microsoft® Excel (.xls) file, click the Download Report Data link, click the Save button, and then enter a file name.

Using the Group report

The Group report provides a snapshot of the user-group distribution and group-based averages.

To display the Group report
  1. Under the Reports tab on the left side of the Administrative Console, click the Group Report link.

  2. With the Group report, you can do any of the following:
  • To specify a particular date range for the Group report, select starting and ending dates from the Reporting period from and To (inclusive) drop-down lists. Then click the   icon. You can also click the Last Week, Last 2 Weeks, Last Month, or Last Year links.

  • To download and save the report as an Microsoft® Excel (.xls) file, click the Download Report Data link, click the Save button, and then enter a file name.


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