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Manual: FirePass Controller Client Compatibility Matrix
Manual

Original Publication Date: 06/21/2010
Updated Date: 01/18/2016

Testing Model

F5 Networks tests the functionality of FirePass controller on the most-used platforms, and ensures compatibility with the most-used operating systems (OS), browsers, and applications.

Supported Access and Endpoint Security Features

Feature

Operating System

Windows

Linux

Mac

ActiveSync1

+

n/a

+

AppTunnels- Dynamic AppTunnels

+

n/a

n/a

AppTunnels-Java Static AppTunnels

+

+

+6

AppTunnels-Static AppTunnels

+

n/a

n/a

Anti-virus and Firewall Checker2

+

+

+

Cache Cleaner

+3

n/a

n/a

Client-BIG-IP Edge Client

+

n/a

n/a

Client-Legacy Standalone

+

n/a

n/a

File Checker

+

+

+

Group Policy

+

n/a

n/a

Legacy Hosts

+

+

+

Machine Certificate Checker

+

n/a

n/a

Machine Info (MAC address, CPU ID, HDD device info)

+

n/a

n/a

Mobile Email

+

+

+

Network Access

+

+4,5

+4,5

OS Checker

+

+

+

Process Checker

+

+

+

Protected Workspace

+

n/a

n/a

Registry Check

+

n/a

n/a

Terminal Services

+

n/a

n/a

Terminal Services-Java

+7

+

+

Virtual Keyboard

+

+

+

Web Applications

+

+

+

Windows Files

+

n/a

n/a

Windows Info

+

n/a

n/a

1 Active Sync was tested on the following devices.

  • Windows Mobile 6, 6.1 and 6.5
    tested devices: HTC Touch, HTC S710VOX; HTC Pure ; AT&T Tilt 8900 (HTC Kaiser 110) ; Samsung Omnia II (SCH-i920)
  • Apple® iOS 6.x and iOS 7.x devices
    tested devices: iPod touch iOS 6.0, 6.1.3, 7.0.2; iPad iOS 6.1.3

2 See OPSWAT documentation for a list of supported antivirus and firewall vendors
3
CacheCleaner does not remove forms data, passwords and cookies under Firefox®
4 Requires semi-manual installation of Network Access client
For Linux and Mac OS®, the Network Access feature does not work with a proxy server
Automatic application launch for Java AppTunnels is not supported on Mac with Safari 7.x browser
FirePass does not support Citrix XenApp version 7.5. F5 Networks has no future plans to add support for future Citrix versions to FirePass. FirePass customers should migrate to the BIG-IP APM system

OS / Browser Compatibility Matrix (Full Desktop Access)

F5 Networks® supports the listed operating systems and browser releases, with the latest service pack or service pack equivalent for up to 3 years from time of initial release, as long as the listed operating systems and browsers are still supported by the vendor. If an operating system or browser vendor ends mainstream support before the end of that 3 year period for a release or service pack, F5 Networks will also end support at the same time. Once an operating system or browser has surpassed the 3 year date from release, F5 Networks will continually monitor the user base of this operating systems or browser release. When a release reaches a usage level that cannot justify development, test, and support resources, we will issue an EoL (End of Life) Solution announcing EoL plans at least three months prior to the planned EoDS (End of Development Support).

Important: This policy only applies to the FirePass end-user interfaces, and not the administrative web console for FirePass, or any other F5 product.

Microsoft Windows OS

Operating System

IE 11.0*****

IE 10.0**

IE 9.0***

IE 8.0

IE 7.0

Firefox® 34.x****

Windows® 8 (32-bit and 64-bit}*

n/a

+

n/a

n/a

n/a

+

Windows® 7 SP1

+

+

+

+

n/a

+

Windows® 7 SP1 64-bit (32-bit compatibility mode)

+

+

+

+

n/a

+

Windows® Vista® SP2

n/a

n/a

+

+

+

+

Windows® Vista® 64-bit SP2 (32-bit compatibility mode)

n/a

n/a

+

+

+

+

Microsoft Internet Explorer is abbreviated in the table as IE.
* Windows Phone versions 8 and Windows RT are not supported
** Supported by HF-70-8
*** Supported by HF-70-3
**** Supported by HF-70-6
***** Supported by PHF (HF-439391-1 & HF-481931-1)

Linux Operating Systems

The following 32-bit x86 or 64-bit x86_64 Linux operating systems (OS) listed in the table are supported by F5 Networks. Other 32-bit x86 or 64-bit x86_64 Linux distributions may work, but have not been explicitly qualified. Kernel support for PPP interfaces must be enabled and must be installed. libc version 2 or later is also required.

Operating system

Firefox® 34.x*

Ubuntu 9.10

+

Ubuntu 8.04

+

Debian 5

+

Mint 8

+

Fedora 12

+

Fedora 11

+

openSUSE 11.2

+

*Supported by HF-70-4

Mac OS

Operating System

Firefox® 34.x*

Safari 5***

Safari 6.x*

Safari 7.x****

Apple® OS X® 10.9.x*

+

n/a

n/a

+

Apple® OS X® 10.8.x*

+

n/a

+

n/a

Apple® OS X® 10.7.x**

+

+

+

n/a

* Supported by HF-70-8. Only manual plugins installation is supported on Safari 6.x.
** Supported by HF-70-4
*** Supported by HF-70-1
**** Only manual plugins installation is supported for Safari 7.x

OS/Browser List (WAP, MiniBrowser and PDA modes)

Note that the FirePass controller administrator can customize the mode for specific browsers based on a custom agent or accept string. So it is possible to present the UI in different modes for the same browser, depending on organizational needs.

WAP Mode

  • OpenWave WAP browser

MiniBrowserMode

  • NTT DoCoMo i-mode browser
  • Palm OS 5.4, using Palm Blazer browser 4.3
  • Blackberry, using BlackBerry MDS v.4.1

Pocket PC Mode

  • Windows Mobile 6, 6.1 and 6.5 using Pocket Internet Explorer 6.0

Browser Type Compatibility Matrix

Favorite

WAP Mode

Mini Browser (i-mode))

Pocket PC Mode

Full Browser Mode

Static App Tunnels (Windows only)

n/a

n/a

n/a

+

Dynamic App Tunnels
(Windows only)

n/a

n/a

n/a

+

Mobile-Email

+

+

+

+

Network Access

n/a

n/a

+

+

Terminal Services (Windows only)

n/a

n/a

n/a

+

Web Applications

n/a

+

+

+

Windows Files

+

+

+

+

Java Static App Tunnels

n/a

n/a

n/a

+

Java Terminal Services

n/a

n/a

n/a

+

ActiveSync

n/a

n/a

+

n/a

Java Compatibility Matrix for client-side Java Applets

The following versions of Java are supported by F5:

  • Java SE 6
  • Java SE 7

Web Applications Compatibility

  • Microsoft Outlook Web Access (OWA) 2007, 2010
  • Microsoft SharePoint 2003, 2007, and Services 3.0
  • Microsoft Communicator 2007
  • IBM Lotus Domino Web Access 8.0 and iNotes® 8.5 with Sametime
  • Oracle Portal 3.0 (10g Release 2, Version 10.1.2)
  • OraclePeopleSoft Portal and HR Version 9
  • SAP ERP Central Component (ECC) 2005 and SAP NetWeaver 7.0 (2004s) SP12

Qualified Mobile Devices

  • Windows Mobile 6, 6.1, and 6.5, using PocketIE 6.0:
    • HTC Touch
    • HTC S710VOX
    • HTC Pure
    • AT&T Tilt 8900 (HTC Kaiser 110)
    • Samsung Omnia II (SCH-l920)
  • Apple iOS 6.x and 7.x using Safari web browser:

    • iPod touch iOS 6.0, 6.1.3, 7.0.2
    • iPad iOS 6.1.3, 7.0.2
    • iPhone 7.0.2

    • PDA / i-mode / WAP browsers: (see list of tested devices above)

      Note: The Mobile Devices listed previously have been fully qualified by F5 Networks. Other Windows mobile devices may work, but have not been supported. Please see FirePass SSL VPN Client Software Deployment Guide for Windows Mobile 6 and 6.5 Devices on https://support.f5.com for more information on device requirements.

Contacting F5 Networks

Phone: (206) 272-6888
Fax: (206) 272-6802
Web: http://support.f5.com
Email: support@f5.com

For additional information, please visit http://www.f5.com.

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