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Manual: FirePass Controller Client Compatibility Matrix
Manual

Original Publication Date: 10/28/2009
Updated Date: 08/14/2014

Legal Notices

Copyright

Copyright 2014, F5 Networks, Inc. All rights reserved.

F5 Networks, Inc. (F5) believes the information it furnishes to be accurate and reliable. However, F5 assumes no responsibility for the use of this information, nor any infringement of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent, copyright, or other intellectual property right of F5 except as specifically described by applicable user licenses. F5 reserves the right to change specifications at any time without notice.

Trademarks

3DNS, Access Policy Manager, Acopia, Acopia Networks, Advanced Client Authentication, Advanced Routing, APM, Application Security Manager, ARX, AskF5, ASM, BIG-IP, Cloud Extender, CloudFucious, CMP, Data Manager, DevCentral, DevCentral [DESIGN], DNS Express, DSC, DSI, Edge Client, Edge Gateway, Edge Portal, EM, Enterprise Manager, F5, F5 [DESIGN], F5 Management Pack, F5 Networks, F5 World, Fast Application Proxy, Fast Cache, FirePass, Global Traffic Manager, GTM, IBR, Intelligent Browser Referencing, Intelligent Compression, IPv6 Gateway, iApps, iControl, iHealth, iQuery, iRules, iRules OnDemand, iSessions, IT agility. Your way., L7 Rate Shaping, LC, Link Controller, Local Traffic Manager, LTM, Message Security Module, MSM, Netcelera, OneConnect, Packet Velocity, Protocol Security Module, PSM, Real Traffic Policy Builder, ScaleN, SSL Acceleration, StrongBox, SuperVIP, SYN Check, TCP Express, TDR, TMOS, Traffic Management Operating System, TrafficShield, Transparent Data Reduction, VIPRION, vCMP, WA, WAN Optimization Manager, WANJet, WebAccelerator, WOM, and ZoneRunner, are trademarks or service marks of F5 Networks, Inc., in the U.S. and other countries, and may not be used without F5's express written consent.

Testing Model

F5 Networks tests the functionality of FirePass® controller on the most-used platforms, and ensures compatibility with the most-used operating systems (OS), browsers, and applications.

OS / Browser Compatibility Matrix (Full Desktop Access)

F5 Networks® will support the listed operating systems and browser releases, with the latest service pack or service pack equivalent for up to 3 years from time of initial release, as long as the listed operating systems and browsers are still supported by the vendor. If an operating system or browser vendor ends mainstream support before the end of that 3 year period for a release or service pack, F5 Networks® will also end support at the same time. Once an operating system or browser has surpassed the 3 year date from release, F5 Networks® will continually monitor the user base of this operating systems or browser release. When a release reaches a usage level that cannot justify development, test, and support resources, we will issue an EoL (End of Life) Solution announcing EoL plans at least three months prior to the planned EoDS (End of Development Support).

Important: This policy only applies to the FirePass end-user interfaces, and not the administrative web console for FirePass, or any other F5 product

Microsoft® Windows OS

Operating System

IE 9.0* IE 8.0

IE 7.0

Firefox®31.x**

Windows 7® (Starter, Home Basic, Home Premium, Professional, Enterprise, and Ultimate Editions)

+

+

n/a

+

Windows 7® 64-bit (320bit compatibility mode)

+

+

n/a

+

Windows Vista® (Ultimate, Business, Enterprise, Home Premium, and Home Basic Editions

+

+

+

+

Windows Vista® 64-bit (32-bit compatibility mode)

+

+

+

+

Windows Vista® SP1 (Home, Business, Ultimate and Enterprise edition)

+

+

+

+

Windows Vista® 64-bit SP1 (32-bit compatibility mode)

+

+

+

+

Windows Vista® SP2 (Home, Business, Ultimate and Enterprise edition)

+

+

+

+

Windows Vista® 64-bit SP2 (32-bit compatibility mode)

+

+

+

+

Microsoft® Internet Explorer is abbreviated in the tables as IE.

* Supported by HF-610-5

** Supported by HF-610-8

Linux Operating Systems

The following 32-bit x86 Linux operating systems (OS) listed in the table have been qualified by F5 Networks. Other 32-bit x86 Linux distributions may work, but have not been explicitly qualified. Kernel support for PPP interfaces must be enabled and must be installed. libc version 2 or later is also required.

Operating system

Firefox® 31.x*

Ubuntu® 9.04

+

Ubuntu® 8.04

+

Debian® 4.0r3

+

Fedora 11

+

Fedora 9

+

openSUSE®11.1

+

openSUSE®11.0

+

* Supported by HF-610-6

Mac OS

Operating System

Firefox®31.x*

Safari 5

Safari6

Apple® Mac OS® X 10.7 (Intel platform)*

+

+

+**

* Supported by HF-610-6

**Supporteed by HF-610-9

OS/Browser List (WAP, MiniBrowser and PDA modes)

Note that the FirePass controller administrator can customize mode for specific browsers based on an agent string or an accept string. So it is possible to present the UI in different modes for the same browser, depending on organizational needs.

WAP Mode

  • OpenWave® WAP browser

MiniBrowser Mode

  • NTT DoCoMo i-mode® browser
  • Palm OS 5.4, using Palm® Blazer® browser 4.3
  • Blackberry, using BlackBerry® MDS v.4.1

Pocket PC Mode

  • Windows Mobile® 2003, using Pocket Internet Explorer 4.01
  • Windows Mobile® 5, using Pocket Internet Explorer 4.01
  • Windows Mobile® 6, 6.1, and 6.5 using Pocket Internet Explorer 6.0


Browser Type Compatibility Matrix

Favorite

WAP Mode

Mini Browser
(i-mode)

Pocket PCMode

Full Browser Mode

Static App Tunnels
(Windows only)

n/a

n/a

n/a

+

Dynamic App Tunnels 
(Windows only)

n/a

n/a

n/a

+

Mobile-Email

+

+

+

+

Network Access

n/a

n/a

+

+

Terminal Services  (Windows only)

n/a

n/a

n/a

+

Web Applications

n/a

+

+

+

Windows Files

+

+

+

+

Java Static App Tunnels

n/a

n/a

n/a

+

Java Terminal Services

n/a

n/a

n/a

+

ActiveSync

n/a

n/a

+

n/a


Java Compatibility Matrix for client-side Java Applets

The following versions of Java have been qualified by F5:

  • Java SE 5
  • Java SE 6
  • Java SE 7

Qualified Mobile Devices

Windows Mobile 2003, using IE 4.01
Using IE 4.0.1
 supported devices: Toshiba E800; Dell Axim; i-Mate PocketPC (HTC Himalaya)

Windows Mobile 5, using IE 4.01
Using IE 4.0.1
 supported devices: Cingular 8525; Palm Treo 700W; Asus P525; Fujitsu-Siemens LOOX C550

Windows Mobile 6, using PocketIE 6.0
Using IE 6.0
 supported devices: HTC Touch, HTC S710VOX; AT&T Tilt 8900 (HTC Kaiser 110)

Windows Mobile 6,.5 using PocketIE 6.0
Using IE 6.0
 supported devices: HTC Pure

Apple® iOS 6.x and 7.x devices using Safari web browser
tested devices: iPod touch iOS 6.0, 6.1.3, 7.0.2; iPad iOS 6.1.3, 7.0.2; iPhone iOS 7.0.2.

PDA/i-mode/WAP browsers (see list of tested devices above)

Note: The Mobile Devices listed previously have been fully qualified by F5 Networks. Other Windows mobile devices may work, but have not been explicitly qualified. Please see the FirePass SSL VPN Client Software Deployment Guide for Windows Mobile 5 and 6 Devices guide on https://support.f5.com for more information on device requirements.


Supported Client Side Features

Feature

Windows/ IE

Windows/ Firefox

Linux

Mac

Cache Cleaner

+

+*

n/a

n/a

PWS

+**

+**

n/a

n/a

File Checker

+

+

+***

+

Process Checker

+

+

n/a

n/a

OS Checker

+

+

+***

+

Registry Checker

+

+

n/a

n/a

Windows Info

+

+

n/a

n/a

Virtual Keyboard

+

+

+

+

OPSWAT AV

+****

+****

n/a

n/a

OPSWAT FW

+****

+****

n/a

n/a

Standalone Client

+

+

n/a

n/a

Group Policy

+*****

+*****

n/a

n/a

* CacheCleaner does not remove forms data, passwords and cookies under Firefox
**PWS under Vista and Firefox works with restrictions. 64 bit OS are not supported
***Only 32-bit Linux kernels are supported
****See OPSWAT documentation for a list of supported antivirus and firewall vendors
*****64-bit clients are not supported for Group Policy

Supported Client Favorites

Feature

Windows

Linux

Mac

Terminal Services

+

n/a

n/a

Java Terminal Services

+

+

+

Legacy Hosts

+

+

+

Windows Files

+

+

+

Mobile Email

+

+

+

Web Applications

+

+

+

Network Access

+

+*,**, ***

+*,***

Static AppTunnels

+

n/a

n/a

Java Static AppTunnels

+

+

+

Dynamic AppTunnels

+

n/a

n/a

* Requires semi-manual installation of Network Access client
** Only 32-bit Linux kernels are supported
*** For Linux and Mac OS, the Network Access feature does not work with a proxy server.

Active Sync

  • Windows Mobile 2003
    Supported devices
    Toshiba E800
    Dell Axim
  • Windows Mobile 5
    Supported devices
    Cingular 8525 
    Palm® Treo 700W
  • Windows Mobile 6
    Supported devices
    HTC Touch
    HTC S710VOX
  • Windows Mobile 6.5
    Supported device

    HTC Pure
  • Apple® iOS 6.x and 7.x devices:
    tested devices: iPod touch iOS 6.0, 6.1.3, 7.0.2; iPad iOS 6.1.3