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Manual Chapter: Repackaging Guidelines
Manual Chapter
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Repackaging Guidelines

About repackaging the platform

If it becomes necessary to transport the platform to another location or return it to F5® Networks, these guidelines will help ensure that you repackage the platform properly.

If you are running BIG-IP® software version 11.6 or later, you can perform a disk erase operation to erase all sensitive data from solid-state drives (SSDs) and hard disk drives (HDDs) before you return a platform to F5. For more information, see F5® Platforms: Essentials.

Important: Before returning any equipment, contact F5 Networks to obtain a Service Order (SO) or Return Material Authorization (RMA) case number.
Important: You must use shipping materials and packaging provided by F5 Networks when repackaging the platform.
Note: Be sure to keep a record of the tracking number and ship date. These will be needed to track lost shipments.
Note: Do not include any cables, removable XFP/SFP modules, GBICs, or other peripheral items if you are returning the platform to F5 Networks.

Repackaging the platform

The BIG-IQ® 7000 platform must be shipped in packaging provided by F5® Networks.
  1. Disconnect the network cables and other cables from the platform, and then remove any optical modules.
  2. Remove the platform from the rack.
  3. Remove any rack-mounting hardware, such as the brackets or rail kit.
  4. Remove the front bezel.
  5. Place the platform in the shipping box on top of the plastic wrapping.
    Orient the chassis so that the power supplies fit the cutouts in the lower foam end.
    Platform with plastic removed
  6. Cover the platform with the plastic wrapping.
    Platform in plastic
  7. Place the upper foam inserts on the front and back sides of the platform.
    Mounting options box
  8. Place the accessory tray on top of the upper foam inserts.
    Mounting options box
  9. Place the mounting options box in the accessory tray.
    Shipping box opened
  10. Close and seal the shipping box.
    Shipping box
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