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Manual Chapter: Troubleshooting BIG-IP Virtual Edition
Manual Chapter
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Troubleshooting BIG-IP Virtual Edition

If you have followed the setup procedures as described in this guide, BIG-IP VE should be working correctly with the hypervisor. However, because BIG-IP VE emulates BIG-IP hardware running in a virtual environment, you might encounter some issues as you try new configurations for BIG-IP VE that are outside the scope of this setup guide, or unsupported in BIG-IP VE with certain hypervisor environments. Use this troubleshooting information to solve problems and address limitations that you might encounter with BIG-IP VE.

Hyper-V default Automatic Stop Action causes logged data time stamp inaccuracies (ID 354779)
The default Hyper-V setting for Automatic Stop Action, Save the virtual machine state, saves the frozen virtual machine's state to disk. When thawed, the machine state is at the exact moment it was when frozen and not at the current time. To change the default setting, in Hyper-V Manager, select the virtual machine hosting BIG-IP VE, open the Management Settings category in the Settings popup, and change Automatic Stop Action to Shut down the guest operating system.
Configuration of additional interfaces (CR 137616; CR 137621)

When a BIG-IP VE system has been configured with more than five interfaces (one management interface and more than four TMM interfaces), the interface numbering might appear out of order. To view the actual portgroup interface mapping, compare the MAC addresses of the interfaces displayed in the BIG-IP Configuration utility to those displayed in the hypervisor client.

If you change the number of virtual interfaces on the BIG-IP VE system after a binary MCPD database has been created, the system does not detect the change when subsequently rebooted. To ensure that the system properly detects the new or removed interfaces, type the command rm /var/db/mcpd* at the BIG-IP VE command prompt, and reboot the system.

Virtual network interface status is wrong (CR 126854-1)
The BIG-IP VE system reports the status of host-only network interfaces as UNINITIALIZED, even though the interface is functioning normally.
Auto-licensing and the default management route (CR 133194)
If you have not defined a default route to the management port, the default interface 1.1 is used, which does not work. To prevent this from occurring, verify that you have defined a default route for the management port before attempting to activate a license.
BIG-IP licensing and User Configuration Sets (CR 138498)
When you import a User Configuration Set (UCS) from another BIG-IP system or BIG-IP VE system, the system overwrites the local license with the license contained in the UCS. To work around this issue, you can re-license the local system after importing the UCS by accessing a backup copy of the license file, located in /config/bigip.license.bak. Also, when importing a UCS, ensure that the host names of the two systems differ. When the host names differ, the system correctly imports only the configuration data that is common to both the originating platform and the target platform. If the host names match, the system attempts to import all of the UCS configuration data, which can cause the import process to fail.
Use of SNMP OID for RMON tables (CR 137905)
Setting the source OID for RMON alarm, event, and history tables generates an error message. This OID will be disabled in future releases.
Media speed messages in log file (CR 137973)
When starting the BIG-IP VE system or when removing an interface from a VLAN, the system logs media-related messages to the file /var/log/ltm. You can ignore these messages.
The virtual switch clears the QoS field in 802.1q headers (ID 358996)
A hypervisor's Layer 2 bridging device might remove quality of service (QoS) classification from packets.
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