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Manual Chapter: Configuring Remote Desktop Access
Manual Chapter
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What are remote desktops?

Remote desktops in Access Policy Manager allow users to access the following types of internal servers in virtual desktop sessions:
  • Microsoft Remote Desktop servers
  • Citrix servers

You can configure remote desktops by name or by their internal IP addresses, and grant or deny users the ability to set up their own favorites.

What is Microsoft remote desktop?

With Access Policy Manager you can configure clients to access a server running Microsoft Remote Desktop Services. Microsoft Remote Desktop servers run the Microsoft Remote Desktop Protocol (RDP) server. RDP is a protocol that provides a graphical interface to another computer on a network.

What is Citrix remote desktop?

Citrix remote desktops are supported by Citrix XenApp and ICA clients. With Access Policy Manager you can configure clients to access servers using Citrix terminal services. You provide a location from which a client can download and install a Citrix client for a Citrix ICA connection.

Task summary for remote desktops

To set up remote desktops, perform the procedures in the task list.

Task List

Configuring a resource for Citrix or Microsoft remote desktops

Depending on whether you choose to configure a Microsoft or Citrix remote desktop, some options may not be available. Refer to the online help for more information about the parameters you can configure for remote desktops.
  1. On the Main tab, navigate to Access Policy > Application Access > Remote Desktops. The Remote Desktops list opens.
  2. Click Create. The General Properties screen opens.
  3. Configure the following settings:
    Option Description
    For Citrix Specify your Destination, accept or change the Port, and select the ACL Order.
    For RDP Specify your Destination and Port. All other settings are optional.
  4. Under the Default Customization Settings section, type a Caption. The caption identifies the remote desktop and enables it to appear on a full webtop.

Configuring an access policy to include a remote desktop and webtop

This procedure is applicable if you want to configure Access Policy Manager for Citrix or Microsoft RDP terminal services.
  1. On the Main tab, click Access Policy > Access Profiles . The Access Profiles List screen opens.
  2. On the Access Profiles List screen, click the name of the access profile for which you want to edit the access policy. The Access Profile properties screen opens for the profile you want to edit.
  3. On the menu bar, click Access Policy. The Access Policy screen opens.
  4. Click Edit Access Policy for Profile profile_name. The visual policy editor opens the access policy in a separate window or tab.
  5. Click the [+] sign anywhere in your access profile to add your new policy action item. An Add Item window opens.
  6. Select Resource Assign agent, and click Add Item. The Properties screen opens.
  7. Under Remote Desktop Resources, click Add/Deletenext to Remote Desktop Resources.
  8. Select your remote desktop resources from the available choices, and click Save.
  9. Under Webtop, click Add/Delete Resources.
  10. Select your webtop from the available choices, and click Save.
Your remote desktop and webtop are now both assigned to the session.
To complete the process, you must associate the access policy and connectivity profile with a virtual server so users can launch the remote desktop session.

Attaching an access policy to a virtual server for remote desktops

When creating a virtual server for an access policy, specify that the virtual server is a host virtual server, and not a network virtual server.
  1. On the Main tab, click Local Traffic > Virtual Servers. The Virtual Server List screen displays a list of existing virtual servers.
  2. Click the name of the virtual server you want to modify.
  3. In the Destination setting, in the Address field, type the IP address you want to use for the virtual server.
  4. From the HTTP Profile list, select http.
  5. In the Access Policy area, from the Access Profile list, select the access profile.
  6. If you are using a connectivity profile, from the Connectivity Profile list, select the connectivity profile.
  7. If you are creating a virtual server to use with portal access resources in addition to remote desktops, from the Rewrite Profile list, select the default rewrite profile, or another rewrite profile you created.
  8. Select the Citrix Support check box if you want to provide connections to Citrix desktop resources.
  9. Select the OAM Support check box if you want to provide native integration with an OAM server for authentication and authorization. You must have an OAM server configured in order to enable OAM support.
  10. Click Update.
The access policy is now associated with the virtual server.
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