Original Publication Date: 09/20/2016
Updated Date: 08/24/2017
F5 Networks supports the functionality of BIG-IP Access Policy Manager on the most-used platforms, and ensures support with the commonly used operating systems (OS) and browsers. Both IPv4 and IPv4+IPv6 deployments are supported, except as noted below.
|ActiveSync and Outlook Anywhere||+||n/a||+|
|Cache and Session Control||+1||n/a||n/a|
|AV and FW Check2||+||+||+|
|Machine Certificate Check||+||n/a||+|
|Windows Info Check||+||n/a||n/a|
|Machine Info Inspector||+||+3||+3|
|DNS Relay Proxy Service||+||n/a||n/a|
|Traffic Control Service||+||n/a||n/a|
|BIG-IP® Edge Client™||+||+||+|
|Inbox F5 VPN Client||+4||n/a||n/a|
|Reconnect to Domain||+||n/a||n/a|
|Citrix Terminal Services||+||+||+|
|Microsoft RDP Terminal Services||+||n/a||n/a|
|Microsoft RDP Terminal Services (Java)||+7||+7||+7|
1 Cache and Session Control does not remove forms data, passwords and cookies under Firefox and Google Chrome.
2 Visit www.askf5.com for a list of supported antivirus and firewall vendors
3Machine Info Inspector can only collect MAC addresses on Mac and Linux platforms
4 Inbox F5 VPN client is supported on Windows 8.1
5 For Linux, the Network Access feature does not work with a proxy server
6IPv6 is not supported
7 Java RDP and Java AppTunnels are not supported on Google Chrome
8 Automatic application launch for Java AppTunnels is not supported on Mac with Safari browser.
F5 Networks® supports the listed operating systems and browser releases, with the latest service pack or service pack for the current release or the previous major release, as long as the listed operating systems and browsers are still supported by the vendor.
Examples of a major release include Windows 10, macOS Sierra, and Google Chrome version 48. Corresponding previous major releases are Windows 8.1, Mac OS X 10.11, and Google Chrome version 47. If an operating system or browser vendor ends mainstream support for the release of the product, F5 Networks® will also end support. If the operating system and browser version is no longer the current release or the previous major release, F5 Networks® will continue to monitor the user base of this operating system or browser release. When a release reaches a usage level that can no longer justify development, test, and support resources, we will issue an EoL (End of Life) Solution at least three months prior to the planned EoSD (End of Software Development).
Microsoft's introduction of Servicing Branches in Windows 10 has changed the F5 Networks® support policy for Windows 10 as follows:
F5 Networks® will support Microsoft Windows 10 Current Branch (CB) releases, Current Branch For Business (CBB) releases, and Long Term Servicing Branch (LTSB) releases, up to two years from the initial release date, as long as such a release is within the "mainstream support" period.
Once a release has passed two years from the release date, F5 Networks® will monitor the user base of this release. When a release reaches a usage level that can no longer justify development, test, and support resources, we will issue an EoL (End of Life) Solution at least three months prior to the planned EoDS (End of Development Support).
See https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet for more details. For specific information about which builds Microsoft supports as part of its servicing branches, see https://technet.microsoft.com/en-us/itpro/windows/manage/waas-overview#servicing-branches.
Important: This policy only applies to the BIG-IP end-user interfaces, and not the administrative web console for BIG-IP, or any other F5 product.
F5 Networks supports 32-bit and 64-bit versions of Windows® 7 SP1 and Windows 8.1 Update and Windows 10 running IE11, Firefox 34 or Chrome 40*.
F5 Networks supports all 32-bit x86 and 64-bit x86_64 Linux operating systems (OS) with enabled Kernel support for PPP interfaces and libc version 2 or later, running Firefox 34 or Chrome 40*.
F5 Networks supports Apple® macOS Sierra (10.12)*, Apple® OS X® 10.11, Apple® OS X® 10.10 and Apple® OS X® 10.9 devices running Firefox 34, Safari 8.x, Safari 9.x, or Chrome 40*. Additional support details for this platform include the following:
F5 Networks supports Android™ versions 4 to 6.
For Network Access functionality, please install F5 BIG-IP Edge Client from Google Play. Customers running Android 4.0 or later should install Android EDGE Client for Android 4.x. Also, for secure mobile access to enterprise web applications F5 provides BIG-IP Edge Portal, which can also be downloaded from Google Play.
Safari browser tested for compatibility with Portal Access and Webtop features
F5 Networks has fully qualified compatibility with Apple® iOS® versions 9 and 10. For Network Access functionality please install F5 BIG-IP Edge Client from iTunes. Also, for secure mobile access to enterprise web applications F5 provides BIG-IP Edge Portal, which can also be downloaded from iTunes.
Windows RT and Windows Phone 8 are supported with clientless features (Portal Access, Java RDP, Java AppTunnels, Citrix and VMware Webtop-based launch). Internet Explorer supports Portal Access and Webtop features. Please note the following exceptions:
Clientless features (Portal Access, Citrix and VMware Webtop based launch) are supported on Chrome OS.
For Network Access functionality please install F5 Access for Chrome OS from Chrome Web Store.
Java SE 7 and Java SE 8 are fully qualified by F5. Java-related features cannot be utilized using Google Chrome on OS X and Linux because Google Chrome does not support Java plugin on OS X and Linux.
The Portal Access feature supports the following applications:
Outlook Anywhere supports the following versions of client applications:
F5 BIG-IP APM Secure Proxy supports the following server products:
Following clients were tested:
*Please use the solution https://support.f5.com/kb/en-us/solutions/public/k/01/sol01446161.html to enable support for Citrix Receiver for Android 3.9
F5 BIG-IP APM Secure PCoIP Proxy supports the following server products:
*Please use the solution: https://support.f5.com/kb/en-us/solutions/public/k/84/sol84958121.html to enable APM support for VMware Horizon View 7.0
**APM supports BLAST and BLAST Extreme protocol for Windows and Linux desktops and applications. APM supports VMware True SSO with Horizon 7.0.
The following clients were tested:
* BIG-IP APM currently does not support launching HTML5-enabled RDS applications
F5 BIG-IP APM Secure Remote Desktop Gateway supports the following server products:
*Please install Microsoft Windows KB2592687
The following clients were tested:
For additional information, please visit http://www.f5.com.
You can find additional support resources and technical documentation through a variety of sources.
Free self-service tools give you 24x7 access to a wealth of knowledge and technical support. Whether it is providing quick answers to questions, training your staff, or handling entire implementations from design to deployment, F5 services teams are ready to ensure that you get the most from your F5 technology.
AskF5 is your storehouse for thousands of solutions to help you manage your F5 products more effectively. Whether you want to search the knowledge base periodically to research a solution, or you need the most recent news about your F5 products, AskF5 is your source.
The F5 DevCentral community helps you get more from F5 products and technologies. You can connect with user groups, learn about the latest F5 tools, and discuss F5 products and technology.