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Manual: BIG-IP APM Client Compatibility Matrix

Original Publication Date: 11/14/2012
Updated Date: 03/02/2017

Notice regarding F5 End of Technical Support

IMPORTANT:This version of BIG-IP software has reached the End of Technical Support milestone. This content is no longer supported or maintained. For information about the BIG-IP software lifecycle policy, see article K5903 in the AskF5 knowledge base. You can find compatibility matrices for supported versions in the BIG-IP APM Knowledge Center in AskF5.

Testing Model

F5 Networks supports the functionality of Access Policy Manager controller on the most-used platforms, and ensures compatibility with the most-used operating systems (OS), browsers, and applications.

Supported Access and Endpoint Security Features


Operating System





+ n/a +

Anti-virus and Firewall Checker2

+ + +

BIG-IP Edge Client

+ n/a +

Cache and Session Control

+3 n/a n/a

Custom Dialer

+ n/a n/a

DNS Relay Proxy Service

+ n/a n/a

File Checker

+ + +

Group Policy

+ n/a n/a

Machine Certificate Checker

+ n/a n/a

Network Access

+ +4 +4, 5

OS Checker

+ + +

Process Checker

+ + +

Protected Workspace

+6 n/a n/a

Reconnect to Domain

+ n/a n/a

Registry Check

+ n/a n/a

Traffic Control Service

+ n/a


Virtual Keyboard

+ + +
Portal Access + + +

Windows Info

+ n/a n/a

1See Qualified Mobile Devices section below
2Visit for a list of supported antivirus and firewall vendors
3Cache and Session Control does not remove forms data, passwords and cookies under Firefox®
4For Linux and Mac OS, the Network Access feature does not work with a proxy server
5Apple iPhone and Apple iPad do not include native support for Network Access. Download the BIG-IP Edge Client app from the iTunes App store to use Network Access on iPhone or iPad
6PWS is not supported on Windows 8.1

OS / Browser and Browser Compatibility

F5 Networks® supports the listed operating systems and browser releases, with the latest service pack or service pack equivalent, for up to 3 years from time of initial release, as long as the listed operating systems and browsers are still supported by the vendor.

If an operating system or browser vendor ends mainstream support before the end of that 3 year period for a release or service pack, F5 Networks® will also end support at the same time. Once an operating system or browser has surpassed the 3 year date from release, F5 Networks® will continue to monitor the user base of this operating system or browser release. When a release reaches a usage level that can no longer justify development, test, and support resources, we will issue an EoL (End of Life) Solution at least three months prior to the planned EoDS (End of Development Support).

Microsoft's introduction of Servicing Branches in Windows 10 has changed the F5 Networks® support policy for Windows 10 as follows:
F5 Networks® will support Microsoft Windows 10 Current Branch (CB) releases, Current Branch For Business (CBB) releases, and Long Term Servicing Branch (LTSB) releases, up to two years from the initial release date, as long as such a release is within the "mainstream support" period.
Once a release has passed two years from the release date, F5 Networks® will monitor the user base of this release. When a release reaches a usage level that can no longer justify development, test, and support resources, we will issue an EoL (End of Life) Solution at least three months prior to the planned EoDS (End of Development Support).

See for more details. For specific information about which builds Microsoft supports as part of its servicing branches, see

Important: This policy only applies to the BIG-IP end-user interfaces, and not the administrative web console for BIG-IP, or any other F5 product.

Microsoft Windows OS

Operating System

IE 11.01

IE 10.02

IE 9.0

IE 8.0

IE 7.0

Firefox® 34.x

Windows® 8.1 Update (32-bit and 64-bit)3

+ n/a n/a n/a n/a n/a

Windows® 8 (32-bit and 64-bit)4

n/a + n/a n/a n/a +

Windows® 7 SP1

n/a n/a + + n/a +

Windows® 7 64-bit SP1 (32-bit compatiblity mode)

n/a n/a + + n/a +

Windows Vista® SP2

n/a n/a + + + +

Windows Vista® 64-bit SP2 (32-bit compatibility mode)

n/a n/a + + + +

Microsoft Internet Explorer is abbreviated in the tables as IE.

1Windows8.1/IE11 is supported by Hotfix-BIGIP-10.2.4-817.35-HF7
2Windows8/IE10 supported by Hotfix-BIGIP-10.2.4-732.0-HF5
3Windows Phone 8 and RT are not supported

Linux OS

The following 32-bit x86 and64-bit x86_64 Linux operating systems (OS) listed in the table have been qualified by F5 Networks. Other 32-bit x86 and 64-bit x86_64 Linux distributions may work, but have not been explicitly qualified. Kernel support for PPP interfaces must be enabled and must be installed. libc version 2 or later is also required

Operating system

Firefox® 34.x

Ubuntu 9.10


Ubuntu 10.04


Ubuntu 10.10


Debian 5


CentOS 5.5


Fedora 13


Fedora 14


openSUSE 11.3


Mac OS X

Operating System

Firefox® 34.x

Safari 5.x

Safari 6.x1

Safari 7.x1

Apple® OS® X 10.9.x (Intel platform)2

+ n/a n/a +

Apple® OS® X 10.8.x (Intel platform)3

+ n/a + n/a

Apple®OS® X 10.7.x (Intel platform)

+ + + n/a

1Only manual plugins installation is supported for Safari 7.x and Safari 6.x
2Supported by 10.2.4-HF7
Supported by 10.2.4-HF4

Portal Access Compatibility Matrix

The following applications were qualified for compatibility in Portal Access mode.

  • Microsoft Outlook Web Access (OWA) 2007, 2010
  • Microsoft SharePoint 2003, 2007, and Services 3.0
    • SharePoint has been tested for compatibility with MS Office 2007 for Windows and MS Office 2010 for Windows on all supported combinations of Windows except Windows 8.
    • SharePoint is currently not supported on Windows 8 with IE10. Please refer to Microsoft SR:112090575901186.
  • Microsoft Communicator 2007
  • IBM Lotus Domino Web Access 8.0
  • Oracle Portal 3.0 (10g Release 2, Version 10.1.2)
  • OraclePeopleSoft Portal and HR (Version 9)
  • SAP ERP Central Component (ECC) 2005 and SAP NetWeaver 7.0 (2004s) SP12

Outlook Anywhere Compatibility Matrix

The following versions of the client applications were tested for compatibility with Outlook Anywhere.

  • Microsoft Office 2007 for Windows
  • Microsoft Office 2010 for Windows
  • Microsoft Office 2011 for Mac

Citrix Compatibility Matrix

Citrix Presentation Server 4.5, XenApp versions 5 and 6 were qualified for compatibility with BIG-IP APM Secure Proxy. The following clients were tested:

  • Citrix Online Plugin for Windows (Full and Web) ver.
  • Java ICA client (9.7)
  • Citrix OnlinePlugin and Dazzle for Macintosh ver 11.1.0
  • Citrix Receiver version 4.0 for iPod
  • Citrix Receiver version 4.2 for iPad

Qualified Mobile Devices

Note: The Mobile Devices listed have been fully qualified by F5 Networks. Other mobile devices may work, but have not been explicitly qualified.

  • Windows Mobile 6, 6.1 and 6.5 using PocketIE 6.0
    Tested devices
    • HTC Touch, HTC S710VOX
    • HTC Pure
    • AT&T Tilt 8900 (HTC Kaiser 110)
    • Samsung Omnia II (SCH-i920)
  • Apple® iOS 6.x, 7.x, and 8.x devices, using Safari web browser
    Tested devices:

    • iPod touch iOS 6.0, iOS 6.1.3, iOS 7.0.2
    • iPad iOS 6.1.3, iOS 7.0.2
    • iPhone iOS 7.0.2
    • iPad mini iOS 8.0
    • iPhone 5 iOS 8.0
    • iPhone 5S iOS 8.0
  • Android® 4.0 to 5.0 devices using default web browser
    Tested devices:
    • Samsung® Nexus S (Android 4.0.3)
    • Samsung® Nexus S (Android 4.1.1)
    • Samsung® Nexus S (Android 4.2.2)
    • Nexus 7 (Android 4.3)
    • Samsung® Galaxy S4 (Android 4.4, Android 5.0)
    • Nexus 5 (Android 5.0)
    • Nexus 8 (Android 5.0)

Contacting F5 Networks

Phone: (206) 272-6888
Fax: (206) 272-6802

For additional information, please visit

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