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Release Note: End-User Diagnostics Release Notes
Release Note

Updated Date: 09/04/2014

Summary:

This release note documents these End-User Diagnostics (EUD) packages:

  • Field Testing BIG-IP Hardware: 800, 1600, 3600, 3900, 6900, 8900, 8950, 11050, EM 4000
  • Field Testing BIG-IP and BIG-IQ Hardware: BIG-IP 2000, 4000, 5000, 7000, 10000, and BIG-IQ 7000
  • Field Testing BIG-IP Hardware: VIPRION B2000 Series Blades
  • Field Testing BIG-IP Hardware: VIPRION B4100/B4200 Blades
  • Field Testing BIG-IP Hardware: VIPRION B4300 Blades
  • EUD 11.4 Field Testing BIG-IP Hardware
  • EUD 10.4.0 Field Testing Enterprise Manager, WANJet, and WebAccelerator Hardware

Contents:

- Supported hardware
- Installing the software
- EUD_C
     - New in EUD_C 14.1.0
     - New in EUD_C 14.0.0
     - New in EUD_C 12.1.0
     - New in EUD_C 12.0.0
- EUD_M
     - New in EUD_M 12.12.0
     - New in EUD_M 12.11.0
     - New in EUD_M 12.10.0
     - New in EUD_M 12.8.1
     - New in EUD_M 12.8.0
     - New in EUD_M 12.7.3
     - New in EUD_M 12.7.2
- EUD_S
     - New in EUD_S and EUD_V2
     - New in EUD_S 12.3.0
     - New in EUD_S 12.2.0
     - New in EUD_S 12.0.0
- EUD_T
     - New in EUD_T 2.6.0
     - New in EUD_T 2.5.0
     - New in EUD_T 2.4.0
     - New in EUD_T 2.3.1
     - New in EUD_T 2.3.0
     - New in EUD_T 2.2.0
     - New in EUD_T 2.1.0
     - New in EUD_T 2.0.0
- EUD_V
     - New in EUD_V 12.2.0
     - New in EUD_V 12.1.0
- EUD_V2
     - New in EUD_S and EUD_V2
     - New in EUD_V2 14.0.0
- EUD_VF
     - New in EUD_VF 15.0.1
     - New in EUD_VF 15.0.0
- Known Issues
- Contacting F5 Networks
- Legal notices

Supported hardware

This release supports these platforms:

  • BIG-IP 800 (C114)
  • BIG-IP 1500 (C36)
  • BIG-IP 2000 (C112)
  • BIG-IP 3400 (C62)
  • BIG-IP 3410 (C100)
  • BIG-IP 4100 (D46)
  • BIG-IP 4000 (C113)
  • BIG-IP 5000 (C109)
  • BIG-IP 6400 (D63)
  • BIG-IP 6800 (D68)
  • BIG-IP 7000 (D110)
  • BIG-IP 8400 (D84)
  • BIG-IP 8800 (D88)
  • BIG-IP 1600 (C102)
  • BIG-IP 3600 (C103)
  • BIG-IP 3900 (C106)
  • BIG-IP 6900 (D104)
  • BIG-IP 8900 (D106)
  • BIG-IP 8950 (D107)
  • BIG-IP 10000 (D113)
  • BIG-IP 11000 (E101)
  • BIG-IP 11050 (E102, E103)
  • BIG-IQ 7000 (D110)
  • VIPRION 2200 chassis (D114)
  • VIPRION 2400 chassis (F100)
  • VIPRION B2100 blade (A109)
  • VIPRION B2150 blade (A113)
  • VIPRION B2250 blade (A112)
  • VIPRION 4400 chassis (J100, J101)
  • VIPRION 4480 chassis (J102, J103)
  • VIPRION 4800 chassis (S100, S101)
  • VIPRION B4100 blade (A100, A105)
  • VIPRION B4200 blade (A107, A111)
  • VIPRION B4300 blade (A108)
  • VIPRION B4340N blade (A110)
  • Enterprise Manager 500
  • Enterprise Manager 3000
  • Enterprise Manager 4000
  • Secure Access Manager 4300
  • WANJet 300
  • WANJet 500
  • WebAccelerator 4500

If you are unsure which platform you have, you can look at the front of the chassis or the rear of the chassis for the platform number.

Installing the software

For information about obtaining, installing, and running the EUD on BIG-IP 800 (C114), BIG-IP 1600 (C102), BIG-IP 3600 (C103), BIG-IP 3900 (C106), BIG-IP 6900 (D104), BIG-IP 8900 (D106), BIG-IP 8950 (D107), BIG-IP 11000 (E101), BIG-IP 11050 (E102), and Enterprise Manager 4000 platforms, please refer to the technical note Field Testing BIG-IP Hardware: 800, 1600, 3600, 3900, 6900, 8900, 8950, 11000, 11050, EM 4000.

For information about obtaining, installing, and running the EUD on the BIG-IP BIG-IP 2000 (C112), BIG-IP 4000 (C113), BIG-IP 5000 (C109), BIG-IP 7000 (D110), BIG-IP 10000 (D113), or BIG-IQ 7000 (D110), please refer to the technical note Field Testing BIG-IP and BIG-IQ Hardware: BIG-IP 2000, 4000, 5000, 7000, 10000, and BIG-IQ 7000.

For information about obtaining, installing, and running the EUD on the VIPRION 2200 chassis (D114) or 2400 chassis (F100), with VIPRION B2100 blades (A109), VIPRION B2150 blades (A113), or VIPRION B2250 blades (A112), please refer to the technical note Field Testing BIG-IP Hardware: VIPRION B2000 Series Blades.

For information about obtaining, installing, and running the EUD on the VIPRION 4400 chassis (J100, J101) or VIPRION 4480 chassis (J102, J103), with VIPRION 4100 blades (A100), VIPRION 4100 blades (A105), VIPRION 4200 blades (A107), or VIPRION 4200N blades (A111), please refer to the technical note Field Testing BIG-IP Hardware: VIPRION B4100/B4200 Blades.

For information about obtaining, installing, and running the EUD on the VIPRION 4480 chassis (J102, J103) or VIPRION 4800 chassis (S100, S101), with B4300 blades (A108) or VIPRION B4340 (A110) blade, please refer to the technical note Field Testing BIG-IP Hardware: VIPRION B4300 Blades.

For information about obtaining, installing, and running the EUD on BIG-IP 1500 (C36), BIG-IP 3400 (C62), BIG-IP 3410 (C100), BIG-IP 4100 (D46), BIG-IP 6400 (D63), BIG-IP 6800 (D68), BIG-IP 8400 (D84), BIG-IP 8800 (D88), Enterprise Manager 500, and Secure Access Manager 4300, please refer to the technical note EUD 11.4 Field Testing BIG-IP Hardware.

For information about obtaining, installing, and running the EUD on the Enterprise Manager 3000, WANJet 300, WANJet 500, and WebAccelerator 4500, please refer to the technical note EUD 10.4 Field Testing Enterprise Manager, WANJet, and WebAccelerator Hardware.

For platforms running BIG-IP versions 9.3.1 and earlier, we recommend running this version of the end-user diagnostic (EUD) from a USB CD-ROM as described in the installation notes.

Important: You must disconnect all network cables from the system before you run these tests. Any cables connected to the system during the tests could cause false positive results.

EUD_C

New in EUD_C 14.1.0

EUD_C 14.1.0: New hardware support

This release supports the VIPRION 4800 chassis.

New in EUD_C 14.0.0

EUD_C 14.0.0: EUD_C fixes

This release adds these fixes to EUD_C.

Title ID Number Description
Blade and chassis test summary output for Alarm and Status LEDs ID 374304 Fixed an issue where it was difficult to determine from the test summary if an error on the LCD test was on the blade or the chassis front bezel. The test summary now clearly distinguishes the difference.
EUD Host RTC_BAT is too low ID 379371 Fixed an issue where a battery voltage error was produced when the battery voltage was within tolerance.

New in EUD_C 12.1.0

EUD_C 12.1.0: Test summary for LED tests on blades and front bezel

This release corrects how the test summary is displayed. The test summary now clearly distinguishes if an error on the LED test was for the blade or the chassis front bezel (ID 378304).

New in EUD_C 12.0.0

EUD_C 12.0.0: New hardware support

This release includes support for the VIPRION B4300 blade.

Important: F5 Networks recommends that you back up your configuration before running the update.

EUD_M

New in EUD_M 12.12.0

EUD_M 12.12.0: New hardware support

This release supports the BIG-IP 800 platform.

New in EUD_M 12.11.0

EUD_M 12.11.0: EUD_M fixes

This release adds these fixes to EUD_M.

Title ID Number Description
EUD installs on a platform that is not supported ID 336730 Corrected a problem where EUD versions intended for older platforms could be installed on newer platforms.
Memory test bridging loop ID 375510 Corrected a problem that could cause a bridging loop when running EUD tests with the previous version of EUD_M (12.10.0).
HSB reg test fails with unexpected data ID 385592 Fixed an issue where the HSB reg test failed when running in loops over an extended period of time.

New in EUD_M 12.10.0

EUD 12.10.0: Voltage limits on the 11000 and 11050 platforms

This release corrects the acceptable measurement limits on a certain voltage limit on the 11000 and 11050 platforms (ID 381354).

New in EUD_M 12.8.1

EUD_M 12.8.1: New hardware support

This release includes support for these platforms:

  • 6900S (D104)
  • 11000 and 11000 FIPS (E101)
  • 11050 FIPS (E102)

EUD_M 12.8.1: EUD_M fixes

This release adds these fix to EUD_M.

Title ID Number Description
EUD 12.8.0 ID 355591, ID 360858 The EUD build number now appears on the LCD instead of EUD build.

New in EUD_M 12.8.0

EUD_M 12.8.0: New hardware support

This release includes support for the 8950S platform.

New in EUD_M 12.7.3

EUD_M 12.7.3: New hardware support

This release supports the 11050 NEBS platform.

New in EUD_M 12.7.2

EUD_M 12.7.2: Updated hard drive firmware for the 3900 and EM4000 platforms

This release includes hard drive firmware updates for the 3900 and EM4000 platforms that correct issues resulting either in extraneous errors being reported to the host or in command timeouts being seen by the host. Use the "Hard Drive Firmware Update" menu item <24> to update the firmware.

EUD_S

New in EUD_S and EUD_V2

EUD_S and EUD V2 are now deprecated and have been replaced by EUD_VF. See the section on EUD_VF for the latest updates.

New in EUD_S 12.3.0

EUD_S 12.3.0: New hardware support

This release supports the VIPRION B2150 blade.

EUD_S 12.3.0: EUD_S fixes

This release adds these fixes to EUD_S.

Title ID Number Description
USB LCD module operation during LED test ID 353684 You can now use the USB LCD keypad to answer the questions for the LED test.
USB LCD module fails to show EUD version ID 357170 The USB LCD display now shows the EUD version and status of running tests.
LED test and active LEDs ID 359179 Fixed an issue where the LED test left some LEDs lit.
eud.log ID 360207 EUD System Ram test details are now stored in eud.log.
Defective fan tray showing as Passed in EUD ID 393419 Fixed an issue where a defective fan tray passed EUD tests.

New in EUD_S 12.2.0

EUD_S 12.2.0: mkdisk support

This release corrects a problem that prevented users from using mkdisk to make bootable media on the VIPRION 2000 (ID 406418).

New in EUD_S 12.0.0

EUD_S 12.0.0: New hardware support

This release includes support for the VIPRION 2400 chassis and B2100 blade.

EUD_T

New in EUD_T 2.6.0

EUD_T 2.6.0: EUD_T fixes

This release adds these fixes to EUD_T.

Title ID Number Description
EUD system report displays Unknown on a system containing Power-One DC power supplies ID 442722 EUD now reports NA for Power-One DC power supplies during the system report, rather than Unknown.
EUD_T 2.2 does not fail bad power supplies ID 458320 EUD_T now checks for additional types of power supply failures.
BIG-IP 2000/4000 Series platforms display mezzanine card conflicts when booting to EUD ID 466730 Fixed an issue where BIG-IP 2000/4000 Series platforms might display benign mezzanine card conflicts when booting to EUD.

New in EUD_T 2.5.0

EUD_T 2.5.0: New hardware support

This release supports the BIG-IP 5250v-FIPS platform.

EUD_T 2.5.0: EUD_T fixes

This release adds these fixes to EUD_T.

Title ID Number Description
Sensor test fails on 10000 DC platform ID 442654 Fixed sensor test failure on 10000 DC platform.

New in EUD_T 2.4.0

EUD_T 2.4.0: New hardware support

This release supports the BIG-IP 7200v-FIPS, BIG-IP 7200v-SSL, and BIG-IQ 7000 platform.

This release also incorporates solid-state drive (SSD) platforms for 5000, 7000, and 10000 Series:

  • BIG-IP 5050 (C109)
  • BIG-IP 7050 (D110)
  • BIG-IP 10050 (D113)

EUD_T 2.4.0: EUD_T fixes

This release adds these fixes to EUD_T.

Title ID Number Description
Front panel LEDs remain lit after running certain tests ID 432374 Front panel LEDs no longer remain lit after running the SFP/SFP+, Internal Packet Path, and LED tests.
Missing component checks on the Verify Host I2c test ID 433054 The Verify Host I2c test now shows the SEEPROM, PCIe Switch, and HDD backplane checks.
Add serial number or drive location to SMART test failure output ID 433533 The SMART test now displays drive serial number and location upon test failure.

New in EUD_T 2.3.1

EUD_T 2.3.1: Incorporate new DIMM and AOM firmware

This release incorporates a new DIMM used in manufacturing (ID 428513, ID 428634, and ID 427881-1) and includes updated AOM firmware.

New in EUD_T 2.3.0

EUD_T 2.3.0: New hardware support

This release supports the BIG-IP 5000 Series and BIG-IP 7000 Series platforms.

New in EUD_T 2.2.0

EUD_T 2.2.0: New hardware support

This release supports the BIG-IP 4000s and BIG-IP 10200v platforms.

New in EUD_T 2.1.0

EUD_T 2.1.0: New hardware support

This release supports a BIG-IP 4200v part revision.

New in EUD_T 2.0.0

EUD_T 2.0.0: New hardware support

This release supports the BIG-IP 4200v platform.

EUD_V

New in EUD_V 12.2.0

EUD_V 12.2.0: Installer fix

This release corrects an issue with creating a bootable USB thumb drive (ID 359515).

New in EUD_V 12.1.0

EUD_V 12.1.0: New hardware support

This release supports the VIPRION B4200N (NEBS) blade.

EUD_V2

New in EUD_S and EUD_V2

EUD_S and EUD V2 are now deprecated and have been replaced by EUD_VF. See the section on EUD_VF for the latest updates.

New in EUD_V2 14.0.0

EUD_V2 14.0.0: New hardware support

This release supports the VIPRION B2250 blade.

EUD_VF

New in EUD_VF 15.0.1

EUD_VF 15.0.1: EUD_VF fixes

This release adds these fixes to EUD_VF.

Title ID Number Description
Update EUD Sensor Report to accommodate Octeon voltage change to 1.1v ID 442131 The mezzanine board voltage on VIPRION B2100 Series blades is now 1.100v.
Suppress BCM8325 Retimer register messages ID 446960 Benign messages related to the BCM8325 Retimer Registers no longer display when EUD boots on VIPRION 2250 blades.
EUD VIPRION 2000 Series USB LCD module: Enhance LCD to display all tests running ID 449031 All tests now display PASS/FAIL information when running the all test suite. If you want the USB LCD module to display the PASS/FAIL information of tests, you must connect the USB LCD module to the blade before booting to EUD and keep it connected for the duration of the test cycle.
EUD_VF incorrectly reports that a failed test was aborted ID 453404 When running the Mezzanine RAM test, EUD_VF no longer incorrectly reports that a failed test was aborted.

New in EUD_VF 15.0.0

EUD_VF 15.0.0: New hardware support

This release combines support for the VIPRION B2100, B2150, and B2250 blades into a single EUD package, and adds support for the VIPRION 2200 chassis.

EUD_VF 15.0.0: EUD_VF fixes

This release adds these fixes to EUD_VF.

Title ID Number Description
EUD Sensor Test limits for 12V standby voltage ID 370665 Implemented standby voltage limits in EUD for B2000 Series blades.
PCI Messages (BCM) displayed on CLI while booting to EUD ID 430617 Benign PCI messages no longer display when booting to EUD on B2100 Series blades from USB, HDD, or CD/DVD.
LED test results summary contain unintended content ID 430627 Extrananeous characters no longer display when running the LED test on B2100 Series blades.
Chassis Data Plane Test Content ID 430636 The time estimation message now appears as soon as it is calculated, rather than after the test completes.
ACPI error reported in dmesg or /var/log/messages ID 434365 There is no longer an "ACPI Error" line in dmesg or /var/log/messages when booting to EUD on B2100 Series blades.
SFP modules shows a higher optical power output for disabled switch ports ID 436682 SFP modules no longer show a higher optical power output for disabled switch ports, so there are no false link states reported.

Known Issues

  ID Number Description
800, 1600, 3600, 6900, 8900 Options to run all tests with USB mass storage device When you use the options A, F, or N to run all tests any USB mass storage device inserted in the system is not displayed at the start of the test. This is a cosmetic issue and does not affect the performance of the tests.
1500 ID 200890 The EUD menu may not appear when you attempt to start the EUD from the boot menu on systems running BIG-IP version 9.4.7. You can work around this problem by installing the latest IM version of the EUD or running the EUD from a USB thumb drive or CD-ROM.
mkdisk ID 200984 Some Linux distributions attempt to automatically mount a USB mass storage device. This may cause the mkdisk utility to fail to mount the device correctly. If this happens you can use mkdisk to create an EUD USB mass storage device from a BIG-IP system.
eud.log on version 9.4.7 and 9.4.8 partitions ID 201052 The EUD cannot save the eud.log to the file system of a system downgraded from BIG-IP version 10.0.x to BIG-IP version 9.4.7 or 9.4.8. We recommend that you capture the EUD output from your session to save a history of the EUD tests you run.
3900, 6900, 8900 ID 201215 During the SMART test these harmless messages might appear: /dev/sdc was not found and will not be tested. /dev/sdd was not found and will not be tested.
Boot message ID 201293 You might see these harmless error message when you boot the EUD: hub 1-0:1.0: Cannot enable port 3. Maybe the USB cable is bad?
WA4500, EM3000, WANJet 300 and 500 ID 201389 On the WA4500, EM3000, WANJet 300 and 500 platforms, the EUD banner is not stored in the eud.log file. F5 Networks recommends that you capture the EUD output from your session.
6900 and 8900 ID 201413 During IM package installation on the 6900 and 8900 platforms you might see these benign error messages: error: close request on non-existent handle. warning: boot entry st.eud does not exist. Handle to cpmirror.dat.share was never released.
EUD 12.7 ID 201515 Some terminal emulators, such as TeraTerm, do not display the color red when an error or failure occurs. To correct this problem change the settings for the terminal emulator to Full Color.
EUD 12.1.0 VIPRION ID 201964 To run the LCD tests on a VIPRION blade, follow this sequence of steps:
  1. Make sure the blade you want to run EUD on is running from the local disk.
  2. Power all blades down except the one you want to run EUD on.
  3. Remove all powered down blades.
  4. Reboot the remaining blade to EUD.
800, 1600, 3600, 3900, 6900, 8900, EM 4000 ID 289571 The voltage in the CPU used in Moonshot platforms might fluctuate during memory tests. This benign occurrence is due to power saving features built into the CPU.
EUD 12.7.1 ID 337565 During the EUD installation you might see these benign error: /usr/bin/upgrade_rpmdisk: line 41: [: too many arguments.
EUD 12.7.1 ID 337831 The Mezzanine Packet Test is not displayed in the results when you choose the Run all tests options A, F, or N.
EUD 11.2 and later on the 3400 ID 347202 EUD versions 11.2 and later on the 3400 platform. The EUD versions 11.2 and later are not supported on the 3400 platform if the platform is running BIG-IP 10.0.1 and below with BIOS version 0 Ref F. If the BIOS is a higher version, you can run the latest EUD. You can find the BIOS version using the process described in SOL7119: Displaying BIOS version information for BIG-IP systems.
USB LCD module ID 359849 After booting to the EUD, a message might be displayed on the USB LCD module prompting the user to connect to the cluster primary. This message can be ignored. When the EUD LCD test starts, the message is removed. This is a default message that occurs on the LCD module if the BIG-IP system detects that the blade is not the primary. Therefore if a blade that was primary is rebooted to the EUD, it loses the primary status, causing the message to display. The EUD clears the message after the LCD test starts.
EUD Hard Drive Firmware ID 365218 After you initiate the EUD Hard Drive Firmware Update the following question is presented: Are you certain that you want to download firmware to the disk drives listed above? (Type 'Y' or 'N' and press ENTER). This question is automatically answered Yes. You should ignore this question and allow the update to proceed.
4100, 4300 ID 367603 On the 4100 and 4300 platforms, the CPLD test fails when one power supply is turned off or unplugged.
EUD 12.8 ID 379370 The EUD eventually reboots the system if individual tests are run multiple times without a reboot. Each EUD test calls an individual test package which includes initial set up for dedicated testing components. Test results might be affected by running tests many times in a row without reboot.
B4300 Blade ID 373478 On the B4300 blade, the Chassis Sensor Report might display these benign message: Unknown (device busy). If you see this message, we recommend you run the test again.
B4300 Blade ID 374731 On the B4300 blade, error messages or failed tests might occur when running any chassis test. In such a case we recommend you remove all blades except the blade you are using to run EUD, cycle power, and boot directly to the EUD and run the chassis test again.
B4300 Blade ID 378288 On the B4300 blade, the SFP/SFP+ test enables the front ports for a brief moment. This allows the test to read the contents of the optics.
EUD 12.9 ID 370118 On BIG-IP 11000, 11050, or 11050N platforms, periodically, the system reports the VDD_NB = 1.23V and reports a Fail, even though the measured voltages have been determined to be within acceptable limits.
B4300 Blade ID 381735 While booted to EUD, with optics installed, and fiber connections exist, the 10G and 40G ports' LNK LED becomes erroneously asserted during the test.
B4300/B4350 Blades ID 425686 Running test 25 Chassis Dataplane Test on a B4300 or B4350 blade in a P8 chassis might fail if other blades are running tests or passing traffic. At test failure, the system posts a large number of messages, including ones similar to the following: ERROR: slot 3 Timeout when loading BCM 0 ERROR: Timeout exceeded in read_nonblocking(). WARNING: Some eligible blades can't start bcm correctly, test is not applicable.
B2250 Blade ID 437031 When running the SSL Test on a B2250 blade, you might see these benign errors: total number of cores=48 This is VF driver, doesn't require initialization pkp: probe of 0000:05:00.1 failed with error -1

Contacting F5 Networks

Phone: (206) 272-6888
Fax: (206) 272-6802
Web: http://support.f5.com
Email: support@f5.com

For additional information, please visit http://www.f5.com.

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